Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 09:00 - 12:00 |
Sunday | 00:00 - 00:00 |
Monday | 09:00 - 19:00 |
Tuesday | 09:00 - 19:00 |
Wednesday | 09:00 - 19:00 |
Thursday | 09:00 - 19:00 |
Friday | 09:00 - 19:00 |
Saturday | 09:00 - 19:00 |
Sunday | 09:00 - 19:00 |
Monday | 08:00 - 17:00 |
Tuesday | 08:00 - 17:00 |
Wednesday | 08:00 - 17:00 |
Thursday | 08:00 - 17:00 |
Friday | 08:00 - 17:00 |
Saturday | |
Sunday |
Pros: Staff at pick up very helpful and friendly.
Pros: Great on gas and it was very comfortable
Pros: The car was fine
Cons: I do not like that they make the rentals for every 24 hours. It doesn't work realistically for renting a vehicle (especially when you're paying for 3 days but only get it for exactly 48 hours). I will not be using dollar again. Also, a $200 hold is a little excessive. I've had $100 held before, but $200 is a little ridiculous. Because of the way they do the time for pick-up and drop-off, it was very hard to schedule for when I actually needed the car and they wouldn't work with me.
Monday | 09:00 - 19:00 |
Tuesday | 09:00 - 19:00 |
Wednesday | 09:00 - 19:00 |
Thursday | 09:00 - 19:00 |
Friday | 09:00 - 19:00 |
Saturday | 09:00 - 19:00 |
Sunday | 09:00 - 19:00 |
Pros: I was never informed that the drop off in Mooresville was during business hours so I had to travel 20+ miles to find the office was closed. Very inconvenient that I had to return the next day.
Cons: Being notified that Mooresville office was closed with no after hour drop off. Plattsburgh pick up was excellent.
Pros: Worst experience ever. They doubled my rate and blamed it on you. Horrible, shameful service. I will never use again.
Pros: ease of service
Pros: Budget was great. They gave us an upgraded vehicle at no extra charge and everything went very smoothly from check-in to return.
Cons: KAYAK!! I had requested a reservation from BTV (Burlington) and when I received my confirmation email, I noticed that you had made me a reservation from a different airport in upstate New York! That would have been useless, so I had to call Budget directly to modify the reservation which eliminated any price advantage I had received through Kayak.
PBG Rental Car Experience
Pros: Great customer service.
Cons: N/a
Wonderful Experience
Pros: The car was ready when we got there and they even have us a free upgrade. The car was very clean and comfortable!
Pros: Free upgrade to a small truck, very easy
Drop-Off Fee Too High...
Pros: Everything about the car and the rental experience was great. It was my first time in a Ford Fiesta, I was very impressed. I was also given the option a free upgrade to a Mustang, however it didn't have enough luggage space. The road conditions were also wet, slushy, rainy, and snowy, so it's likely that this is why it was a free upgrade... they can't rent the car otherwise and my rental would have gotten it further south away from crappy weather where thay can charge more for it.
Cons: The $100 one way drop off fee seems excessive! I'm hoping to recover these fees from the airline that screwed me in the first place, making me have to rent a car to drive 6 hours away to fly home
Pros: ease of service
PBG Rental Car Experience
Pros: Great customer service.
Cons: N/a
Wonderful Experience
Pros: The car was ready when we got there and they even have us a free upgrade. The car was very clean and comfortable!
Pros: Free upgrade to a small truck, very easy
Drop-Off Fee Too High...
Pros: Everything about the car and the rental experience was great. It was my first time in a Ford Fiesta, I was very impressed. I was also given the option a free upgrade to a Mustang, however it didn't have enough luggage space. The road conditions were also wet, slushy, rainy, and snowy, so it's likely that this is why it was a free upgrade... they can't rent the car otherwise and my rental would have gotten it further south away from crappy weather where thay can charge more for it.
Cons: The $100 one way drop off fee seems excessive! I'm hoping to recover these fees from the airline that screwed me in the first place, making me have to rent a car to drive 6 hours away to fly home
Pros: Worst experience ever. They doubled my rate and blamed it on you. Horrible, shameful service. I will never use again.
Pros: Budget was great. They gave us an upgraded vehicle at no extra charge and everything went very smoothly from check-in to return.
Cons: KAYAK!! I had requested a reservation from BTV (Burlington) and when I received my confirmation email, I noticed that you had made me a reservation from a different airport in upstate New York! That would have been useless, so I had to call Budget directly to modify the reservation which eliminated any price advantage I had received through Kayak.
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 09:00 - 12:00 |
Sunday | 00:00 - 00:00 |
Monday | 00:01 - 23:59 |
Tuesday | 00:01 - 23:59 |
Wednesday | 00:01 - 23:59 |
Thursday | 00:01 - 23:59 |
Friday | 00:01 - 23:59 |
Saturday | 00:01 - 23:59 |
Sunday |
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 09:00 - 12:00 |
Sunday | 00:00 - 00:00 |
Car hire companies that offer shuttle or pick-up services from Plattsburgh Intl Airport to off-airport locations include Alamo, Avis, Budget, Enterprise, and National.