Overview

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Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

$93+

Overall guest ratings

7.4/10 Good
based on 356 reviews

Review highlights

  • 9.3
  • 8.4
  • 4.5
  • 4.5

Nearby

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    About

    With a stay at Koox Caribbean Paradise Hotel, you'll be centrally located in Centro, steps from Quinta Alegria and Riviera Art Gallery. This hotel is within close proximity of Nuestra Senora del Carmen Catholic Church and Pier Navega.

    Rooms

    Make yourself at home in one of the 40 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A shuttle from the hotel to the airport is available for a surcharge.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 356 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Pool is good."
    • 7.9 "Good breakfast."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 4.5 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.1 "69% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      1.3 "87% were disappointed with the minibar."
    • 2.1 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 1.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.2 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      1.1 "Unfriendly atmosphere, according to 89%."
      2.9 "71% criticized the plain hotel."
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    Overall rating

    7.7 Good
    based on 224 reviews
    • 9.3 "Terrific location."
    • 8.0 "Good value."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.2 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      3.0 "70% thought they were poorly maintained."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 1.3 "Horrible vibe."
    View all review categories

    Overall rating

    7.3 Good
    based on 113 reviews
    • 9.0 "Terrific location."
    • 8.6 "Pool is good."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
    • 4.3 "Rooms are not good."
    • 3.9 "Not very comfortable."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    • 1.2 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    based on 17 reviews
    • 9.4 "Terrific location."
    • 4.3 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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