Recent reviews
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8.0
Pros: The staff was friendly and helpful.
Cons: We had paid for Sirrius radio but it was not available in our car. Enterprise was quick to credit us back the cost quickly upon having it reported to them.
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10.0
Pros: The agent who rented us the vehicle was outstanding
Cons: Nothing really. Got a tire pressure warning on way back to airport, but had nothing to do with Enterprise
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9.2
Cons: Pick up time was a little slow ... several callers who called AFTER I walked in office were handled while I waited instead of putting them on hold and taking care of me in proper order
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10.0
Pros: The staff at both the pick-up & drop-off points were very nice, courteous & professional.
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5.2
Pros: The pick-up staff was really friendly.
Cons: I feel like we were set up to pay more for this rental from the start. I clearly marked we would only need it for one day, but by the time we got to the drop-off location, it was closed until the following Tuesday (2 extra days). I could not find any information on how to drop off the car to meet up deadline, and when I called Enterprise, they weren't open. Also, the pick up agent was trying to claim we caused hail damage, but I didn't drive through or have any hail during when I had the car. Thank god I didn't drop it off without someone there, because who knows what else they would've tried to pull on us. Now, I've been charged for 3 days & the damage to the car I didn't do. And I will likely never rent from this company again.
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7.6
Pros: Staff was nice. Put up was not organized, but car was clean and ready.
Cons: Picked enterprise because of Riverwalk location. Day before pickup, I called to confirm, and found out car was at a location that was a $13 Uber from our hotel. Added at least another $26 to rental cost.
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10.0
Pros: I had a wonderful experience! I have no clue what the negative remarks from others are about but the staff I dealt with was efficient, kind and professional.
Cons: All was good!
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8.0
Cons: No one in the lot to check the car in.
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10.0
Pros: Friendly nice people quick and easy return
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10.0
Great experience!
Pros: Staff was friendly and made the entire transaction easy. We were on the road 20 minutes after our plane landed!
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10.0
Pros: We landed, picked up our car right at the airport. Drove to 5 National Parks, putting on a ton of miles, dropped the car off a week later at the airport, and hopped right on our flight. We had zero issues. Would definitely use these guys next time!
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10.0
Saved me from the Blizzard
Pros: They gave a great deal on 4WD upgrade just before the blizzard hit Rapid City. Would not have reached Nebraska on time without.
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10.0
Pros: The agent who rented us the vehicle was outstanding
Cons: Nothing really. Got a tire pressure warning on way back to airport, but had nothing to do with Enterprise
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9.2
Cons: Pick up time was a little slow ... several callers who called AFTER I walked in office were handled while I waited instead of putting them on hold and taking care of me in proper order
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10.0
Pros: The staff at both the pick-up & drop-off points were very nice, courteous & professional.
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10.0
Pros: I had a wonderful experience! I have no clue what the negative remarks from others are about but the staff I dealt with was efficient, kind and professional.
Cons: All was good!
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10.0
Pros: Friendly nice people quick and easy return
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10.0
Great experience!
Pros: Staff was friendly and made the entire transaction easy. We were on the road 20 minutes after our plane landed!
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10.0
Pros: We landed, picked up our car right at the airport. Drove to 5 National Parks, putting on a ton of miles, dropped the car off a week later at the airport, and hopped right on our flight. We had zero issues. Would definitely use these guys next time!
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10.0
Saved me from the Blizzard
Pros: They gave a great deal on 4WD upgrade just before the blizzard hit Rapid City. Would not have reached Nebraska on time without.
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8.0
Pros: The staff was friendly and helpful.
Cons: We had paid for Sirrius radio but it was not available in our car. Enterprise was quick to credit us back the cost quickly upon having it reported to them.
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7.6
Pros: Staff was nice. Put up was not organized, but car was clean and ready.
Cons: Picked enterprise because of Riverwalk location. Day before pickup, I called to confirm, and found out car was at a location that was a $13 Uber from our hotel. Added at least another $26 to rental cost.
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8.0
Cons: No one in the lot to check the car in.
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