Overview

Prices are in Australian Dollars. close

Sands Regency Casino Hotel

345 North Arlington Avenue, Reno, NV 89501, United States
+1 775 348 2200

$46+

Overall guest ratings

6.4/10 Good
based on 4,494 reviews

Review highlights

  • 8.0
  • 8.0
  • 4.9
  • 4.1

Nearby

    show all

    About

    Location.

    Bright, bold and sleek, the Sands Regency Casino Hotel offers electrifying gaming action in downtown Reno, Nevada. This exciting property is 2 blocks from the Reno Arch, 4 blocks from the National Bowling Stadium and 6 miles (9 kilometers) from Reno-Tahoe International Airport.

    Hotel Features.

    The Sands Regency Casino Hotel's extended-hour, complimentary health club features a sauna, steam room, massage rooms, large spa tub and a mountain-view fitness center. Other amenities include an Internet kiosk in the 24-hour lobby, meeting rooms, video-game arcade, daily breakfast (surcharge), and a seasonal shop for ski, snowboard, and bicycle rentals. The 45,000-square-foot casino includes slots, video poker, craps, roulette, and bingo. The hotel also offers a seasonal outdoor pool and a sand volleyball court. On-site dining includes The Copa Bar & Grill, the Original Mel's Diner, Cabana Café, Big Daddy's Cafe, and Sands Buffet.

    Guestrooms.

    The Sands Regency Casino Hotel's 3 connecting towers house 833 spacious guestrooms. Floor-to-ceiling windows provide mountain or city views. Rooms offer wireless Internet access, included in the daily resort fee. Refrigerators are available upon request (surcharge). Some rooms are pet-friendly. Guests must contact the property for more details.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Wi-Fi
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Spa
    • Express check out
    • Sauna
    • Free airport shuttle
    • Free long-term parking
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 4,494 reviews
    • 8.0 "Location is great."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Breakfast is good."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.8 "Only 58% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
      5.0 "Hotel security was average, thought 50%."
      5.5 "Only 55% found the restaurant service to be good."
      6.0 "Only 60% were satisfied with the booking process."
      6.1 "61% found the room service acceptable."
    • 5.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      3.7 "63% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
      4.4 "56% criticized the small bathroom."
    • 4.1 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
      1.9 "For 81%, the lobby entrance was sub-standard."
      3.1 "69% didn't like the architecture."
      4.5 "55% didn't like the smoking area."
      2.0 "80% were unhappy with the handicap accessible facilities."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.3 "57% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.5 Good
    based on 2,202 reviews
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 5.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
      6.8 "Housekeeping was ok, according to 68%."
      5.8 "Only 58% were satisfied with the booking process."
    • 4.7 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      4.3 "57% criticized the small bathroom."
    • 4.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      3.7 "63% had problems with the shower."
      1.9 "Air conditioning was criticized by 81%."
      4.8 "52% were disappointed with the minibar."
      1.4 "86% said the bathroom was dirty."
      4.5 "55% were unsatisfied with the kitchenette."
      3.0 "70% thought the tv was sub-standard."
      4.3 "57% criticized the small bathroom."
    • 3.2 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.1 "59% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.2 Good
    based on 1,348 reviews
    • 7.7 "Good location."
    • 6.2 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
      5.2 "Hotel security was average, thought 52%."
    • 4.9 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      1.4 "86% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      2.8 "72% thought the tv was sub-standard."
      4.9 "51% were disappointed with the minibar."
      3.6 "64% had problems with the shower."
      4.5 "55% were unsatisfied with the kitchenette."
    • 3.7 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
    View all review categories

    Overall rating

    5.6 OK
    based on 404 reviews
    • 8.4 "Good value."
    • 7.9 "Good location."
    • 6.4 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.4 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% thought the tv was sub-standard."
      2.6 "For 74%, the rooms looked old."
      4.9 "51% were disappointed with the minibar."
    • 4.8 "Bar is not good."
    • 4.6 "Internet is poor."
    • 3.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    based on 539 reviews
    • 8.5 "Good value."
    • 8.1 "Location is great."
    • 6.4 "Service is ok."
    • 5.4 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.1 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.9 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    reno
    good place to stay
    large room
    non smoking room
    water pressure
    good price
    great food
    coffee maker
    regency
    smell of smoke
    great room
    downtown area
    good value for the money
    free parking
    hotel and casino
    price was good
    beds are hard
    casino floor
    send in the maintenance
    More
    More
    More

    Photos
    Map

    Map