Santa Cruz hotels near Main Beach

Cons: 90% of the staff was extremely unprofessional. Was nothing like a JDV experience. Walls were extremely thin. I had no problem being woken up by children at 6 am on a Saturday morning however neighbors complained when I had 2 girlfriends over after 10pm on a Friday night. Overall a terrible experiance. Thank god for Hotel Paradox. I will definitely be making reservations there next visit. A view of the ocean should not discount my service. The Dream Inn became much more like a nightmare. Not to mention no phone calls were returned when I explained my situation. Only phone call I got was to inform me they lost the card number on file for room charges and incidentals and required me to give them another card number. Next time I will save the drive and walk across the street to stay at The Hotel of Los Gatos.

Cons: Everything was great

Cons: Noise from hallway and rooms next door.

Cons: Rooms do not black out No bell hop

Cons: $300 and didn't even get a bottle of water in the room. they told me they "don't do that anymore" poor condition of bathroom overall run down feeling

Cons: The price is way to high. But I guess

Cons: This hotel at $600/night is wildly overpriced. It should be $250-300 at most. I didn't even get free parking (had to pay $25/day) even though I was completely ripped off. Unfortunately I had no other viable options.

Cons: Lots of families and kids around the pool. I was staying with a friend and we could hear a lot of noise from the rooms on either side of us, which was difficult to sleep through. It wasn't late night noise. It was early morning families rising before 6am on Sunday morning.

Cons: The pools and hot-tub are filthy and 90% kids under 5. The hotel carpets common bathrooms and stuff are just Dirty. Staff RARELY pick up the phone when you need something. They automatically charge you a $25/night Parking fee whether you park there or not.

Cons: There was still some renovations going on an it was very confusing when trying to find our way around the facility.

Cons: From check in it was bad. There was two but the girl said Julio would handle it, and she left. Julio couldn't find our reservation and really didn't care to look. We were checking in at 5 and needed to be at our engagement at 5:30. We found it he pointed down the hall for our room and the was our introduction to the dream in. Very poor since I work in the restaurant industry.

Cons: Lamps were a little on the bright side. I think California is mandating the compact florescent bulbs for these businesses. They are efficient but the quality of the light is a bit harsh. Hopefully another alternative will come soon. I miss the warmth of full spectrum incandescent light bulbs. Not the fault of the Dream Inn at all.

Cons: Hair in the bathroom, very dated, hallway carpet smells, iron baby crib. Could have spent the money in a better place elsewhere, I was expecting something better for this price.

Cons: i liked everything.

Cons: Nothing. Perfect experience!

Cons: NA

Cons: On our Room Service to the pool. The food was cold. That's the only thing I didn't like.

Cons: Better communication between staff. Went down to the pool and had a bunch of people from the balconies yelling at me to get out because a kid had pooped in it earlier. There wasn’t anything saying the pool was closed. I called the front desk and the woman didn’t say a thing. Pretty embarrassing to get in the pool and get right out.

Cons: The prices were really high and the front desk was very unorganized. They actually charged for someone else’s room!

Cons: Cleaner bedding and room

Cons: Check in is at 3. We got there 3:30 and the room still wasn't ready so the woman told us about 30min, so we just walked to get some beer. Come back 30min later, I asked if the room was ready and she said 10 more minutes. We're a patient couple so it was whatever, but I can see where that could be aggravating.

Cons: paper thin walls, TV noise, dogs barking, road resurfacing price point unrealistic, not competitive

Cons: Parking

Cons: I had called the hotel at 11am the day of my reservation; I requested room #119 and asked what was the earliest check-in time for that room. I was told that it should be ready by 12pm since it was empty, but it may take until 1:30pm at the latest. I told the girl on the phone that I would be arriving at around 1:30pm. I arrived to check-in at 2pm, my room was NOT ready and when I asked when it would be ready the rude and sloppy looking front desk girl turned around and spoke with some women that were sitting down in the breakfast dinning area. She then turned around and told me it would be ready at a little after 3pm; the ladies that had been sitting down got up and headed to clean my room... As I explained to her that I had called at 11am and was told it would be ready earlier, I had made an appointment around the time frame she had given me over the phone. She offered no apologies and gave me attitude when I request to go ahead and check-in so when I came back from my appointment that I could just go straight to the room. This is the 2nd time that I have stayed in this hotel...check-out time is at 12pm...and even if you ask the front desk for a wake-up call at 11:30am house-keeping will come and wake you up at 10am by knocking on your door. OR they won't even knock, but instead just open the door and walk in when you are in bed!!!!!! This happened to me this last time, she apologized but still to be woken up hours before you need to, and having some stranger barge into the room were you are sleeping make is mortifying!!!!!!!!!!!!!!!!!!!! WTF?! It is clear customer service training doesn't happen at this hotel...and unfortunately do to the rude front desk and the house-keeping barging in whenever they feel like it, I don't think I'll be back....which sucks, because I have to rent a room in SC about once a week and I like the cleanliness, location, price, and overall look of the room.

Cons: Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.

Cons: The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.

Cons: The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.

Cons: We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.

Cons: terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view

Cons: The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.

Cons: Very old and not very comfy

Cons: I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.

Cons: This hotel was extremely overpriced as are most in this area. For just $20 more, we could have been in a much nicer and updated hotel. While it had charm, it was not worth the money we paid. Also, we came during construction and were placed in the room right next to the “workshop”. Kayak had said waterfront view; however, we had a view of the parking lot. The balcony was accessed only by leaving the room. And while that did have a view, it was full of paint and buckets of cement which made it basically inaccessible.

Cons: People next door extremely loud at 5am and no bedside lamp.

Cons: ...mediocre, dated accommodations.

Cons: We booked the hotel room advertised online at $285 a night for one night. Our credit card was charged 2 nights for a total of $966.39. The priced had gone up but the website had not been updated. We got the charges reversed but it was an inconvenience.

Cons: Not at all what I expected, walls were very thin and we did not get a good night sleep, we could hear people on both sides of our room and on top of our room.

Cons: The neighbors were partying all night and we tried to call the front desk but our phone did not work. We then called the front desk from cell phones and no one was available. Incredibly restless night. We spoke with them and they quieted down but certainly no staff available and functionality in room limited.

Cons: nothing really

Cons: It was a little run down but clean

Cons: The fan in the bathroom was super loud. Ran out of toilet paper in the room halfway through the night.

Cons: No coffee before 8:00 a.m....no trashcans in parking lot...no housekeeping came in the two days we we're there....facility is run down.