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One location in Southwest
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Reviews
4.0 Mediocre
Dec 2020
Pros:
Better mileage than expectedCons:
Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.6.0 Okay
Dec 2020
Pros:
Everything with the exception of below.Cons:
Only two counters open and had to wait 45 minutes just to get to a counter.2.0 Poor
Sept 2020
Cons:
I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...7.2 Good
Sept 2020
Pros:
The staff was friendly and the car was fineCons:
Allow a customer to cancel a reservation that is no longer needed2.0 Poor
July 2020
Cons:
I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.10.0 Wonderful
July 2020
Pros:
friendly staff, easy pick up2 locations in Southwest
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Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Nov 2022
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
One location in Southwest
Filters
Reviews
10.0 Wonderful
Feb 2021
Pros:
Friendly, helpful, convenient staff and location. One of the easiest car rental experiences ever! The Reno Crew is phenomenal:)Cons:
Nothing. It was exceptional10.0 Wonderful
Aug 2023
10.0 Wonderful
May 2023
4 locations in Southwest
Filters
Reviews
10.0 Wonderful
June 2021
10.0 Wonderful
Sept 2019
Pros:
Very nice staff.3.6 Poor
Sept 2018
Cons:
Sketchy and potentially illegal additional contact clause's just because of a nearby festival.8.0 Very Good
June 2017
Pros:
They instructed us to proceed to any Firestone Tire Center to address a leaking tire. Discovered the tire had a nail and was not repairable. A new tire was put on and we were back on the road. Firestone Tire Center took care of everything with no hassle or charges.Cons:
They would not pick up at the airport even though they state free pickup. Enterprise office that handled the booking was close to the airport but we had to walk to a hotel across a dangerous four lane highway (with luggage in tow) to meet up with the pickup driver. We are in our 70's....It was not an easy task.9.6 Wonderful
Sept 2016
Pros:
Extremely efficient, professional, and friendly group of sharply dressed young men running the show at this office. A+ on all levels. Vehicle rental was handled very competently, free upgrade made when regular size pickup was not available, etc.Cons:
Nada.10.0 Wonderful
Sept 2016
Pros:
Great rate, great service, couldn't be more pleased.One location in Southwest
One location in Southwest
Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in Reno. It is located at 2001 East Plumb Lane.
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