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Car hire in Southwest (Reno)

Driver's age: 26-65
Wed 15/5
Wed 22/5

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Cheap car hire in Southwest (Reno)

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Southwest (Reno) car hire reviews and directory

Thrifty

Cleanliness

8.0

Comfort

7.4

Pick-up/Drop-off

7.1

Value for money

7.1

One location in Southwest

Show locations

Locations in Southwest (Reno)

2001 East Plumb Lane

+1 877 283 0898

Monday08:30 - 23:59
Tuesday08:30 - 23:59
Wednesday08:30 - 23:59
Thursday07:30 - 23:59
Friday08:30 - 23:59
Saturday08:30 - 23:59
Sunday07:30 - 23:59
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Reviews

4.0 Mediocre

Dec 2020

KAYAK

Pros:

Better mileage than expected

Cons:

Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.

6.0 Okay

Dec 2020

KAYAK

Pros:

Everything with the exception of below.

Cons:

Only two counters open and had to wait 45 minutes just to get to a counter.

2.0 Poor

Sept 2020

KAYAK

Cons:

I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...

7.2 Good

Sept 2020

KAYAK

Pros:

The staff was friendly and the car was fine

Cons:

Allow a customer to cancel a reservation that is no longer needed

2.0 Poor

July 2020

KAYAK

Cons:

I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.

10.0 Wonderful

July 2020

KAYAK

Pros:

friendly staff, easy pick up

1 out of 27

Hertz

Best rated

Cleanliness

6.6

Comfort

6.6

Pick-up/Drop-off

5.8

Value for money

5.8

2 locations in Southwest

Show locations

Locations in Southwest (Reno)

1995 Vassar St, Suite B

+1 775 785 2650

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
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219 N. Center Street

+1 775 786 2527

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
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Reviews

2.0 Poor

Feb 2024

KAYAK
They were closed I never got the car and still haven't got my money back and when they finally did open the following Monday they didn't even have the car I paid for already.

10.0 Wonderful

Nov 2022

KAYAK
Friendly, professional staff. Nothing I can think of. Positive experience all around.

10.0 Wonderful

Oct 2022

KAYAK
I’d like to hear (via a message) that they acknowledged return of the car and will be sending me a receipt shortly.

2.0 Poor

Oct 2022

KAYAK
Bait & Switch tactics Asking me for my airline information but not booking me at the airport. To add to that, you book me at a place that closes at 5 pm knowing airlines have a 1 in 5 glitch such that when I’m delayed, the office is closed and I need to rebook at 3 times the price. Shame on you, despicable tactics. I will never use Kayak to book ever again

2.0 Poor

Oct 2022

KAYAK
The Branch Manager had very poor customer service skills. There was a miscommunication on insurance coverage, he did not want to help me resolve the problem. I asked him to call the corporate office together so we could find a resolution and he refused to do that. When I insisted we make that call, he threatened to call the police if I did not leave the office immediately. I have never experienced this poor level of service in a car rental office. I expected better from Hertz, and maybe it is a need for customer service training for that particular manager, but it is a poor reflection on a good company.

10.0 Wonderful

Oct 2022

KAYAK
When I picked up my car from Reno, I was helped out by the operations manager. I did not get her name, but she went above and beyond in helping me. When I rented my car, I made the mistake of picking it up from Vassar instead of Reno-Tahoe international airport. When I approached the counter to pick up my car, she noticed that I did not have a rental scheduled to be picked up at the airport. Once I explained to her that I was with my wife and baby, she was willing to give me a ride to pick up my rental from Vassar and get me on the road. Once I picked up my car from the different Hertz location, I returned back to the airport. Thankfully, she was still at the Hertz counter and I requested to drop the car at the airport instead of the Vassar location. She went above and beyond again to assist me, and was able to drop the car off at the airport without any issues. I will be coming back to Hertz in the near future to get awesome customer service and for decently priced rentals!

1 out of 36

National

9.4

Wonderful

4 reviews

Cleanliness

9.4

Comfort

9.1

Pick-up/Drop-off

9.1

Value for money

9.4

One location in Southwest

Show locations

Locations in Southwest (Reno)

2001 E Plumb Ln

+1 844 996 0648

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Friendly, helpful, convenient staff and location. One of the easiest car rental experiences ever! The Reno Crew is phenomenal:)

Cons:

Nothing. It was exceptional

10.0 Wonderful

Aug 2023

KAYAK
The 20 Amp cigarette lighter receptacle fuse was blown. I replaced it. - $0.50

10.0 Wonderful

May 2023

KAYAK
Bruce provided amazing service!!

1 out of 1

Enterprise Rent-A-Car

7.7

Cleanliness

8.2

Comfort

8.0

Pick-up/Drop-off

7.5

Value for money

7.4

4 locations in Southwest

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Locations in Southwest (Reno)

2707 S Virginia St

+1 775 332 0405

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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294 East Moana Lane

+1 775 332 0405

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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407 N Virginia St

+1 775 322 4755

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 00:00
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809 W 4th St

+1 775 328 1671

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

10.0 Wonderful

June 2021

KAYAK
Alyce in the office was very professional and helped me with a couple problems I had.

10.0 Wonderful

Sept 2019

KAYAK

Pros:

Very nice staff.

3.6 Poor

Sept 2018

KAYAK

Cons:

Sketchy and potentially illegal additional contact clause's just because of a nearby festival.

8.0 Very Good

June 2017

KAYAK

Pros:

They instructed us to proceed to any Firestone Tire Center to address a leaking tire. Discovered the tire had a nail and was not repairable. A new tire was put on and we were back on the road. Firestone Tire Center took care of everything with no hassle or charges.

Cons:

They would not pick up at the airport even though they state free pickup. Enterprise office that handled the booking was close to the airport but we had to walk to a hotel across a dangerous four lane highway (with luggage in tow) to meet up with the pickup driver. We are in our 70's....It was not an easy task.

9.6 Wonderful

Sept 2016

KAYAK

Pros:

Extremely efficient, professional, and friendly group of sharply dressed young men running the show at this office. A+ on all levels. Vehicle rental was handled very competently, free upgrade made when regular size pickup was not available, etc.

Cons:

Nada.

10.0 Wonderful

Sept 2016

KAYAK

Pros:

Great rate, great service, couldn't be more pleased.

1 out of 3

Rent-A-Wreck

2.0

Poor

No reviews available

One location in Southwest

Show locations

Locations in Southwest (Reno)

295 Gentry Way

+1 775 826 7676

Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday09:00 - 13:00
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No reviews available

Eagle Rent A Car

No score available yet

One location in Southwest

Show locations

Locations in Southwest (Reno)

2175 Market Street Ste D

Opening times not available

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Filters

No reviews available

324 travellers who hired a car in Southwest gave the car agency they used an average rating of 6.8

When to book a rental car in Southwest, Reno

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for renting a car $[0, preposition:'in ']$[0, article:'in ']$[0, place:'in'], $[1,article:'genitive ']$[1,place:'genitive']

  • If you’re looking to save money and don’t mind renting a car in another neighborhood in Reno, look for deals in Midtown, where daily prices are around $115/day.

FAQs about hiring a car in (Reno)

  • Is car hire cheaper in other Reno neighbourhoods?

    Yes. Based on our information, DOLLAR in Midtown is the cheapest car hire location in Reno. It is located at 2001 East Plumb Lane.

  • How can I find car hires near me in ?

    Take a look at our extensive car hire location map to find the best car hire deals near you.