1 person at the dollar/thrifty counter for 20 people in line. After travelling all day and then having to tale an airport shuttle.to a.counter who's line is out the door with only one person working is highly disappointing. The wait to move was awful. I have pictures and a video to share of this absolutely pathetic situationReviewed 7 Dec 2023
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10.0
fast, easy, nice carReviewed 6 Dec 2023
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10.0
ExcellentReviewed 6 Dec 2023
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6.0
1/2 waiting in line at the counter to finalize paperwork to get the car. tried the app while waiting and it did not work properly. Pick-up time was too long.Reviewed 6 Dec 2023
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2.0
I arrived to collect the car and the line went around the building. Some people had waited nearly two hours. After waiting half an hour and only just entering the main line, appox waiting time another hour and a half, I cancelled my reservation and made other arrangements. Not what you want after a long international flight.Reviewed 6 Dec 2023
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4.0
Front desk was not knowledgeable, took 90 min to fill a reservation with vehicles that weren’t what was promisedReviewed 5 Dec 2023
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2.0
Car was comfortable to drive Car was not ready when we got there, We had to wait for an 1 hour or so after a very long flight. Staff was not friendly, actually they were rude. Car was not cleaned out when we finally got the car.Reviewed 5 Dec 2023
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10.0
I liked everythingReviewed 4 Dec 2023
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2.0
I wish I would have gotten more information from the person I picked up the car from. I'm not upset that I got charged to cleaning fee, I'm upset that it wasn't explained to me in the first place especially when I told her I was riding with the dog.Reviewed 2 Dec 2023
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6.0
The woman checking me in was not very helpful and not very friendly like I was a burden to her and she was looking for every angle to charge me more won’t go to that location anymoreReviewed 1 Dec 2023
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8.0
Was a pleasant experience I'll will rent from them again.Reviewed 1 Dec 2023
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10.0
The people were friendly and helpful but they do try to upsell (eg electronic toll pass, extra insurance coverage). When driving to exit or enter the vehicle storage area, there isn't much room to maneuver and there are some tight turns.Reviewed 1 Dec 2023
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