Shinjuku Washington Hotel Main, Tokyo Hotels from $123

Guest reviews

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Families
Business
Solo

Overall rating

based on 7,703 reviews

Bar and Beverages

10.0 "Incredible bar."
Location

8.8 "Location is great."

9.4 "94% liked the proximity to shopping."

8.3 "Near to public transport, according to 83%."

9.8 "Easily accessible by car, said 98%."

9.8 "Good access to the airport, said 98%."

9.6 "96% enjoyed the restaurants & bars nearby."

9.4 "94% liked the proximity to sightseeing."

7.9 "City centre within easy reach, said 79%."
Breakfast

8.1 "Breakfast is good."
Service

7.9 "Good service."

9.2 "92% found the staff to be very friendly."

9.6 "Hotel security was great, thought 96%."

9.1 "91% said the concierge service was amazing."

7.7 "Management was excellent, said 77%."

8.8 "88% were happy with the shuttle service."

10.0 "100% found the restaurant service to be one of the best."
Cleanliness

7.7 "Good cleanliness."

7.5 "75% said rooms were clean."

8.6 "86% thought it was clean."
WiFi

6.5 "Internet is average."

6.3 "63% thought the wifi quality was ok."
Room

4.6 "Rooms are not good."

1.6 "84% said rooms were small."

2.8 "Air conditioning was criticized by 72%."

4.5 "55% thought they were poorly maintained."

4.1 "59% found problems with the furniture."

2.7 "73% criticized the small bathroom."

4.4 "56% said the bathroom was dirty."

4.8 "For 52%, the rooms looked old."

2.1 "79% were disappointed with the minibar."
Comfort

2.6 "Quite uncomfortable."

1.6 "84% said rooms were small."

4.2 "58% thought it was too noisy."

2.8 "Air conditioning was criticized by 72%."

2.7 "73% criticized the small bathroom."

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Overall rating

based on 1,771 reviews

Location

9.0 "Terrific location."

8.6 "Near to public transport, according to 86%."

9.3 "93% liked the proximity to shopping."

9.7 "Easily accessible by car, said 97%."

9.9 "Good access to the airport, said 99%."

9.7 "97% enjoyed the restaurants & bars nearby."
Service

8.0 "Great service."

9.1 "91% found the staff to be very friendly."
Breakfast

7.8 "Good breakfast."
WiFi

5.9 "Internet is average."

5.8 "58% thought the wifi quality was ok."
Room

3.8 "Rooms are not good."

1.0 "90% said rooms were small."

4.2 "58% complained about the bathroom."

2.3 "Air conditioning was criticized by 77%."

3.8 "62% thought they were poorly maintained."

2.3 "77% criticized the small bathroom."

4.5 "55% found problems with the furniture."
Comfort

2.0 "Quite uncomfortable."

1.0 "90% said rooms were small."

2.3 "Air conditioning was criticized by 77%."

4.5 "55% thought it was too noisy."

2.3 "77% criticized the small bathroom."

Overall rating

based on 2,464 reviews

Food

8.9 "Food is delicious."
Location

8.7 "Location is great."

7.9 "Near to public transport, according to 79%."

9.5 "95% liked the proximity to shopping."

9.7 "Easily accessible by car, said 97%."

9.9 "Good access to the airport, said 99%."

9.3 "93% liked the proximity to sightseeing."

7.8 "City centre within easy reach, said 78%."

9.6 "96% enjoyed the restaurants & bars nearby."
Breakfast

8.2 "Breakfast is good."
Service

8.2 "Great service."

9.0 "90% found the staff to be very friendly."
Amenities

7.8 "Good amenities."

7.9 "79% thought the building was wonderful."
WiFi

6.5 "Internet is average."

6.1 "61% thought the wifi quality was ok."
Room

3.9 "Rooms are not good."

1.1 "89% said rooms were small."

2.5 "Air conditioning was criticized by 75%."

4.1 "59% thought they were poorly maintained."

2.3 "77% criticized the small bathroom."

3.9 "61% found problems with the furniture."
Comfort

2.0 "Quite uncomfortable."

1.1 "89% said rooms were small."

2.5 "Air conditioning was criticized by 75%."

4.4 "56% thought it was too noisy."

2.3 "77% criticized the small bathroom."

View all review categories

Overall rating

based on 1,694 reviews

Location

8.9 "Location is great."

9.6 "96% liked the proximity to shopping."

9.8 "Easily accessible by car, said 98%."

8.2 "Near to public transport, according to 82%."

9.9 "Good access to the airport, said 99%."
Cleanliness

8.6 "Generally very clean."

8.2 "82% said rooms were clean."

8.7 "87% thought it was clean."
Breakfast

8.0 "Breakfast is good."
Service

6.4 "Service is ok."

5.6 "56% said the reception staff was ok."

6.3 "Housekeeping was ok, according to 63%."
Room

5.5 "Rooms are ok."

6.3 "For only 63%, the bathroom was ok."

5.3 "Only 53% said the rooms were modern."
Comfort

2.6 "Quite uncomfortable."

2.0 "80% said rooms were small."

4.0 "60% thought it was too noisy."

3.5 "65% criticized the small bathroom."

2.5 "Air conditioning was criticized by 75%."

Overall rating

based on 1,771 reviews

Location

8.9 "Location is great."

9.6 "96% liked the proximity to shopping."

8.6 "Near to public transport, according to 86%."

9.8 "Easily accessible by car, said 98%."

9.9 "Good access to the airport, said 99%."

9.5 "95% liked the proximity to sightseeing."
Service

8.4 "Great service."

7.1 "71% said the reception staff was great."

8.7 "87% thought the service was very professional."

9.7 "Hotel security was great, thought 97%."
Breakfast

8.1 "Breakfast is good."
WiFi

7.1 "Internet works."
Room

5.4 "Rooms are ok."

5.4 "For only 54%, the bathroom was ok."

6.3 "Beds were acceptable for 63%."

5.1 "Only 51% said the rooms were modern."
Comfort

2.9 "Quite uncomfortable."

1.7 "83% said rooms were small."

4.2 "58% thought it was too noisy."

2.9 "Air conditioning was criticized by 71%."

2.8 "72% criticized the small bathroom."