Overview

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The Grand Hotel & Spa
Top Luxury Hotel

Station Rise, York, YO1 6HT, United Kingdom
+44 190 438 0038

$204+

Overall guest ratings

9.4/10 Excellent
based on 3,118 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.0
  • 6.3

Good to know

  • Clean rooms
  • Professional service
  • Friendly service
  • Spacious rooms

Nearby

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    About

    The Grand Hotel & Spa sits next to York’s Roman city walls, just across the road from the Memorial Gardens and the River Ouse. Guests can walk 5 minutes to York Train Station, or 15 minutes to York Castle Museum and The Shambles, a charming medieval street.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    based on 3,218 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      8.4 "84% were happy with the room service."
    • 9.0 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      9.2 "92% said it was a stylish hotel."
      8.1 "81% enjoyed the lobby entrance."
    • 8.6 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      9.8 "98% liked the big bathroom."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.1 "81% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
      8.2 "82% thought the architecture was beautiful."
    • 6.3 "Breakfast is mediocre."
    • 4.6 "Value below average."
      3.6 "64% said the breakfast was too expensive."
      2.1 "The price was too high for 79%."
      2.9 "71% said beverages were too expensive."
    • 3.6 "Internet is poor."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    based on 2,703 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
      8.1 "81% were happy with the room service."
    • 8.0 "Rooms are great."
      9.9 "99% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.1 "71% said rooms were clean."
      9.9 "99% liked the big bathroom."
      7.0 "70% appreciated the modern rooms."
    • 6.6 "Sufficient wellness & sports facilities."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      2.0 "The price was too high for 80%."
    • 3.0 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    based on 418 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 8.5 "Rooms are great."
      9.8 "98% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.5 "75% were happy with the bathroom."
      7.6 "76% said rooms were clean."
    • 6.5 "Breakfast is mediocre."
    • 4.3 "Value below average."
      3.7 "63% said the breakfast was too expensive."

    Overall rating

    9.3 Excellent
    based on 96 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.7 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 8.5 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      7.4 "74% were happy with the bathroom."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 4.2 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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