Book Alamo car rentals at Buffalo Airport

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23

Good

5

Okay

1

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car was cleangreat service

get the carstaff was friendly

car availablecustomer service

pick up and dropgreat experience

great price

7.6

Cons:Upfront about all charges (all taxes & 11% recovery fee)Reviewed 11 Sep. 2020

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9.6

Pros:Super friendly and fast at both pick-up and drop-offCons:NothingReviewed 11 Aug. 2020

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6.4

Customer service could be improved uponPros:Vehicle was clean and in new condition. Drop off was easy.Cons:The woman at the pickup counter was not at all friendly and quite abrupt. As standard practice, I thoroughly review my receipts to ensure there aren't any excess charges. The woman was clearly frustrated that I was taking a moment to look over the contract. Also, when I was offered the gasoline, I was give a per gallon price with no mention that I'd have to refill the entire tank. I realized this after looking over the receipt the first time. Finally, the woman was quite pushy about the insurance. I attempted to look up whether or not my policy covered rental cars and instead of waiting for an answer, the woman decided to very rudely tell me she was just going to leave it off. I opted to purchase the basic insurance just to make sure I was covered. Guess what? I didn't need it after all. I will not be returning to this rental supplier.Reviewed 21 Aug. 2017

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6.0

Cons:The is car is terrible shapeReviewed 25 May 2020

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5.2

Cons:They upgraded us to a car that was dirty inside and out. The only reason we received the upgrade was it was the only car available.Reviewed 20 Jun. 2018

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10.0

Pros:Staff was friendly and helpful. Price of vehicle was unbeatable.Cons:No complaintsReviewed 25 Dec. 2019

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7.6

Pros:Pickup and drop-off were fast and simple.Cons:How tolls would be paid for was not addressed. I assume I'll receive an additional charge(s) in the near future.Reviewed 5 Jul. 2019

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7.6

Pros:staf were fine, screwup between price quoted online and price quoted at counter. thank god i brought the paperwork from my online pricing.Cons:better coordination between alamo and booking companyReviewed 16 Sep. 2019

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8.4

All great but tank was not full and there was a dentPros:People in the terminal were super nice and helpful. The car was clean and great and return was super easy.Cons:The tank was 7/8 full and there was a pretty good scratch on the lower front. But since there is no person in the garage and no check out booth (late at night at least), I had to go all the way back to the terminal to get the rental updated. They were again super helpful but I cannot say Excellent.Reviewed 3 Jul. 2018

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10.0

Pros:Being this was my very first experience using Alamo, I was impressed with the ease of reserving, picking up, and returning a rental. Every staff member I encountered was professional, helpful, and courteous. The initial price of the rental was better than I had expected. I look forward to using Alamo again!Cons:The initial payent of the rental was low, but he final payment upon return was $20 more because we forgot to fill the tank! Overall our rental experience was excellent! My advice: be sure to gas up before returning the vehicle!Reviewed 28 Jan. 2020

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9.2

Pros:Ease of pickup and dropoff. Accurate estimate of rental charges. Car was nearly new, extremely clean, and very comfortable. Tiffany at the Buffalo Airport counter was very pleasant, competent, and efficient. The fellow at the Pearson Airport dropoff location was also pleasant, competent, and efficient. Alamo, please continue to have such wonderful employees.Cons:Price was higher than I thought it would be, but Alamo was still lower than its competitors.Reviewed 11 Oct. 2017

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8.0

Never have had a problem with Alamo.Pros:The car was clean and ran perfectly. No issues.Cons:There were no problems with the rental itself, but I really dislike that Alamo requires me to give a local address and TWO phone numbers (seriously?). Its borderline invasion of privacy. You should look into changing this. Hertz has no similar policy.Reviewed 18 Apr. 2017

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More

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• 7.2 /10Avis Hire Cars at BUF
• 6.7 /10Budget Hire Cars at BUF
• 6.9 /10Hertz Hire Cars at BUF

• How much does it cost to hire a car from Alamo at Buffalo Airport?

  On average a hire car from Alamo at Buffalo Airport costs $72 per day.

• What is the most popular hire car from Alamo at Buffalo Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Alamo at Buffalo Airport.

• Where can I find Alamo hire cars at Buffalo Airport?

  4200 Genesee St-buffalo Airprt is the closest Alamo hire car location to Buffalo Airport. The telephone number for this location is +1 833 813 5268.

• Does Alamo offer shuttle or airport pick-up services from Buffalo Airport (BUF)?

  Yes