Book Hertz car hires at Buffalo Airport

Reviews

Recent reviews

Traveller rating

Wonderful

5

Very Good

3

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

10

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friendly staff

2.0

It was terrible.Reviewed 12 Oct 2023

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2.0

Actually having the drop off location open and not charging me a fee to change locations because the original was closedReviewed 31 Dec 2021

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10.0

Pros:Staff was very friendly and helpful and the drop off was super easy, the car was comfortable and clean.Cons:Would have been nice upon renting to have been told about toll road options.Reviewed 14 May 2021

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10.0

Pros:Easy navigation of the site. I rented the ‘dealer’s choice’ and was totally pleased. Check in and check out were flawless. The staff on both were kind and courteous. Very pleased with my experience.Cons:No comment here. Had a very good experience.Reviewed 3 May 2021

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2.0

Pros:I need a refund of my money they never rented me the carCons:I need a refund of my money they never rented me the carReviewed 17 Feb 2021

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10.0

Pros:YESCons:NOTHING ,STAFF WAS VERY FRIENDLY AND HELPFULReviewed 14 Dec 2020

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2.0

Pros:No cars available. Still charged cancellation fee and $100 charge for who knows whatCons:EverythingReviewed 1 Oct 2020

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6.0

Pros:The car was fine and got very good gas mileageCons:During both pick up and drop off of the rental vehicle, one of the two agents on duty had to leave, despite customers waiting in line, to “drop off and pick up keys“. I did notice the agent ( at drop off ) had one key when he left his post with 3 to 4 people waiting in line.Reviewed 8 Sept 2020

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6.8

Pros:The gentleman who checked me in was a trainee. No one was around to assist him. He was polite but had no social skills and wanted me to sit down as there were no cars available at my check in time. I’ve never heard that before. Not that it couldn’t be possible, but should be explained better.Cons:If I have to wait, tell me that you will give me a free upgrade to get me moving quicker. Actually call down to the garage to double check. Give me a timeline... I made him call the garage to verify and then there happened to be a car. Who knows how long I might have waited if I didn’t insist.Reviewed 9 Aug 2019

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2.0

Pros:An unacceptably wait for a paid for pickup...Cons:You could have the car l paid for ready to pick up. You losers!!!! I expect my money back!!!!Reviewed 15 June 2019

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10.0

Quick and courteous!Pros:Quick and courteous service. Clean and newer models car fleet.Cons:Personnel at garage smoking around me. Did not appreciate having people smoking around me while returning the car.Reviewed 15 Nov 2018

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7.6

attitudePros:loved the chevy malabu check in guy was fast , friendlyCons:price quoted on line order was different at pick up , attitude from clerk, she said, well ,do you have your paperwork. yes i did. problem fixed. Never drove a keyless car before asked for instructions, again attitude with second person at car pick up finally a car porter helped usReviewed 24 Sept 2018

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• What is the most popular hire car from Hertz at Buffalo Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Buffalo Airport.

• Where can I find Hertz hire cars at Buffalo Airport?

  4195 Genesee St is the closest Hertz hire car location to Buffalo Airport. The telephone number for this location is +1 716 630 6556.

• Does Hertz offer shuttle or airport pick-up services from Buffalo Airport (BUF)?

  Yes