Book Alamo hire cars in Mérida

Reviews for Alamo in Mérida

Recent reviews

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Wonderful

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Very Good

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Good

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Okay

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Fair

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Mediocre

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Poor

2

2.0

Nothing good to say, they claimed to have cars available when they did not. They need to update their fleet tracking systems.Reviewed 8 Jan 2024

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2.0

Pros:NothingCons:They never gave me a car. They had overbookedReviewed 12 Apr 2021

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2.0

Cons:I was unable to rent a car. The address provided was incorrect, when I finally found the place I was there a few minutes and the guy said he couldn't read to me because it was 5:01 p.m. and they were now closed. RidiculousReviewed 21 Mar 2021

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2.0

Pros:nothing.Cons:I made a reservation and showed up at the counter. They were out of cars. What's the point of a reservation? I had to scramble door to door at other car rental companies to find someone who still had vehicles.Reviewed 22 Feb 2019

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2.0

RAN OUT OF CARSCons:They ran out of carsReviewed 31 Oct 2018

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5.2

no cars available, no service availablePros:The personnel at drop-off were efficient and kind.Cons:When i went to pick up the car, no one was there to help me. the employee that was available was not an agent. They shuttled me to another franchise location but they didn’t have any cars at all. none. they said i might be able to get one, maybe, later in the day but they’d have to charge me significantly more than i was quoted on orbitz.Reviewed 15 July 2018

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4.0

No mention of insurance rate during online booking!Cons:- I booked the car from Car Rentals. The price was good, around US$45 for two days, but made no mention about insurance. But when I picked up the car, I was charged insurance fee for almost double than what I paid for the car rental! How outrageous! - Alamo does not have a kiosk at Merida Airport and I waited for more than half hour to wait for a pickup to their center which was 2km away from the airport terminal. Very inconvenient.Reviewed 9 Jan 2018

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10.0

Alamo car rental......Pros:Spent three wonderful days in Merida Yucatan, visited surrounding ruins. 4 th day went to Alamo and inles than 15 minutes we were on our way to visit other towns and Mayan ruins, all the way to Tulum. The car was in great shape, clean and consumed little gas. THe roads were in excellent shape. It was difficult no to go above the speed limit, but thank God we did as there were several radar police on the roads...Cons:TUlum and the coast hotels are wonderful, drove up to Playa del Carmen and like other BIG resorts it was crowded polluted and we left as soon as we could. Cancun, forget it, overdeveloped tourist trap... Totally destroyed nature....what a shame... GOt back to Merida on time and again very efficient in our cur car return, about five minutes.... WOuld not think twice about using them again....Reviewed 23 Sept 2016

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10.0

Cons:I did not take the car, the prices mentiomed did not incluye the Insurance, and the Insurance was expensive, even more that the car itself.Reviewed 28 July 2016

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4.8

Pros:They didn't honor the reservation when we arrived.Reviewed 27 Mar 2016

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More

• What is the most popular car hire from Alamo in Mérida?

  Economy (Chevrolet Beat or similar) is the most frequently booked car hire type from Alamo in Mérida.

• How many car hire locations does Alamo have in Mérida?

  Alamo has 2 hire locations in Mérida. Take a look at our Alamo hire location map to find the best car hire near you.

• Does Alamo have a car hire location at the airport: Rejon airport (MID)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Rejon airport (MID)?

  Yes