2.0
PoorReviewed 25 June 2026
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10.0
Customer service agent cared and listened.Reviewed 25 June 2026
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10.0
Our flight was 10 hours late but Alamo had the car we needed ready for us! The vehicle was in great condition and drop off took less than two minutes! Our experience with Alamo was great from start to finish!Reviewed 24 June 2026
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10.0
Amazing! I love the car they gave meReviewed 24 June 2026
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10.0
I’ve had fantastic experiences with Alamo. Thanks!Reviewed 23 June 2026
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10.0
Great place to rent car from.Reviewed 23 June 2026
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2.0
When you emerge from baggage claim at Palma airport, there is absolutely NO signage or instruction where to go for your Alamo/National/Enterprise car rental. It is as if they don't exist. If you're lucky and ask the right person, you'll learn that you need to drag your bags for 5 minutes to a transportation pickup area where their shuttle will drive you 10-15 minutes to an off-airport location. No signage anywhere to tell you this. Nada. Likewise when you return your Alamo/National/Enterprise car rental, allow plenty of time. There are a couple of gas stations at the airport but they can be busy. There is no signage at the airport to tell you where their return office area is located. Again it is as if they don't exist. Your GPS navigation is the only way you'll find it; there are NO signs. Allow plenty of time. Their shuttle will take 10-15 minutes to drop you at the transportation pickup area which again is a 5 minute walk dragging your bags to the terminal. Do not count on there being luggage carts when you get dropped at this area but you may be lucky. The shuttle does not drop you right at the terminal door. Other places, sure. But Alamo/National/Enterprise is a very inconvenient choice at Palma Airport. Not recommended. Pay a little more and go with Sixt etc.Reviewed 20 June 2026
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10.0
Excellent!!! I got a beautiful car making our trip much better! Everyone I spoke with were friendly and efficient- We got to experience Seattle the way we wanted to!Reviewed 19 June 2026
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2.0
They do not speak German or English and very hard to understand. I mean no guidance where to just left to our own devices and it took some time to find the car. Then it was an uncomfortable car and sitting in the car for hours resulted in back pain. And finally it was not Alamo that provided the service but Enterprise which I guess they subcontract with and again the service is beyond poor. Also upon return there was not one person there to receive the car so we had to go back upstairs to find a representative. We rent cars all over the world and this was just not up to par in any area.Reviewed 19 June 2026
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10.0
Easy pick up and the gentleman was very helpfulReviewed 15 June 2026
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10.0
Everything went smoothly.Reviewed 15 June 2026
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10.0
Multiple options available for the class I selected. Clean and well maintained. The online check-in made picking up the car super convenient and fast. Drop off was equally quick and efficient.Reviewed 13 June 2026
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