Book Alamo car hires in London

Pros: The car selections were excellent. Clean, dependable and safe vehicles. All updated safety and convenience features on vehicle. Ease of check in and check out. Transportation to and from airport. Pleasant, efficient and well instructed employees

Cons: a small practice area to familiarize drivers with the car before leaving the lot and entering traffic.

Pros: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.

Cons: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.

Pros: Very efficient. No waiting for desk in terminal, transfer bus or car collection

Quick and Efficient

Pros: I received an upgraded vehicle. The staff were very pleasant.

Cons: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.

In comparison to Europcar

Pros: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business

The staff made the experience incomparable

Pros: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.

Cons: The car smelt ever so slightly of smoke- that's all I have as a negative