Boston hotels near Benjamin Franklin Statue

Cons: No heat

Cons: I thought the rooms were small especially for a family of four.

Cons: I don't have any criticisms of this hotel!

Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Cons: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.

Cons: Waited for shuttle bus for 25 minutes when told it would be ten. Couldn't check in until 11:15 pm despite having reservation. Ugh. Staff did best to compensate with reduced rate on room, drink voucher and muffins for my 4:30 am departure. But still missed getting to sleep before early start next day.

Cons: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.

Cons: City bus and subway not easily available. Water taxi ok in good weather only. Few options on eating.

Cons: nothing except that I could only stay for one night

Cons: Our room was not ready in time, and they were (I think) short a duvet when they were preparing it, so they put two flat sheets on the comforter instead of a duvet. This was a minor annoyance.

Cons: No microwave. No fridge. Peeling paint in bathroom. Wet carpet outside the bathroom causing an offensive aroma. Thankfully, it was a short trip. No redeeming value except its location.

Cons: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.

Cons: You get the best but you pay for it too.

Cons: No mini bar. No Pool or jacuzzi.

Cons: Cabs to/from Back Bay, etc. can get pricey.

Cons: The price

Cons: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.

Cons: Expensive

Cons: I recommend avoiding a room across the hall or adjacent to the communal bathrooms. They can be a bit noisy.

Cons: if they can provide water on every floor

Cons: price for valet parking was steep.

Cons: The wine list in the restaurant is extremely overpriced and unfortunately I was served a bottle of wine that had not been stored properly and had turned. The bartender didn't agree but had the manager bring me a new bottle. That bottle was better than the first but still not tasting quite right-but we kept it because it was too much of a hassle.

Cons: No pool or hot tub

Cons: Charge for WiFi in room Do not ever touch mini bar. You will be charged

Cons: Tried to book another night and was told they were completely sold out. Looked on kayak and saw availability...

Cons: Hotel is under renovation in part, so there are inconveniences until completion early next spring. When we were there, some desk staff are "in training" and not exactly use to speaking in English (!). The door-staff/valets are very helpful.

Cons: difficult to adjust the temp in the room - trying to cool the room meant the AC was on full blast.

Cons: Apparently the hotel is undergoing updates to its TV and wifi system. That's not a problem but there was no information provided at check in that it was happening. That is a problem. The TV acted up at start up and the wifi was cantankerous. Booting you off and causing you to sign in again and again. Quite slow also.

Cons: Room was a bit small, balcony was not a real balcony - very small step out balcony! A bit pricey for the size and amenities.

Cons: There was only Luke warm water in the shower and after walking around boston on a 10 degree night it really put a damper on our romantic get away !!

Cons: on the 3rd floor we heard EVERYTHING outside! (the club across the street, the trucks back up alarms) The bathroom door was a pocket door and was REALLY hard to close. The toilet was not screwed down all the way which caused it to wobble and make loud noises on the tile floor. We got a 'coupon' for the onsite restaurant. It had no exclusions listed although it is safe to assume alcohol would not be included..but neither were 'specials'...

Cons: Air conditioning was loud, no in-room refrigerator, no vending machines, bed was a little too firm

Cons: Just a couple small things would be nice: more towel racks to hang towels in the bathroom and a refrigerator other than a completely full mini bar refrigerator with items for sale.

Cons: Everything was fine

Cons: Elevators are a little slow and packed

Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.

Cons: Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)

Cons: I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.

Cons: No free wi-fi

Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...

Cons: Although the food was good the menu needs more variety

Cons: We arrived early and hotel did accommodate our luggage which was great. However, the front desk promised to call when our room was ready - promising by four p.m. I didn't think 4 pm is the standard check in time. When it was after 5pm and we hadn't been contacted, we took a chance and went back to hotel. Had to stand in a long line to finally get our room. Wasn't a good start for what was to be a well deserved RELAXING vacation.

Cons: Shower stall wasn't clean. There were men's whiskers and soap scum stuck on the wall where a previous guest had apparently shaved in the shower. Also, hairs in tub and sink. For guests with children, include some pool toys. Maybe a small b-ball hoop and ball. Kids don't really enjoy doing laps.

Cons: The elevators are slow.

Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.

Cons: Nothing

Cons: We were two guys gong to a red sox game and even though I had called ahead to request two twin beds, we were given a room with a king bed and fold out chair.

Cons: Bit of a waiting line to check in

Cons: Feels jaded and lift system Is not great

Cons: Noisy neighbors. Called front desk and they didn't seem to do anything.

Cons: Could have had better mattresses on bed.

Cons: The elevators! All weekend, I waited longer for elevators that I could get on than I did waiting for trains in the "T". On Sunday, after waiting nearly 25 minutes for an elevator that wasn't already jam-packed, I had to carry my luggage down six flights of stairs to the meeting room level to use the escalators (which were out of service). All in, an experience I would expect at a hotel charging half what Marriott did for this stay.

Cons: The elevators took an abnormally long time to arrive and go down. It sounds like they're working on that, and then they will be perfect!

Cons: 8am Altman going off