Does Budget offer shuttle or airport pick-up services from Columbia Regional Airport (COU)?

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Driver's age: 25-65

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Does Budget offer shuttle or airport pick-up services from Columbia Regional Airport (COU)?
No (according to our data)

Reviews

Overall rating6.6 OkayBased on 10000 reviews

7.2

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6.6

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6.6

Recent reviews

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2.0

Terrible service. We paid over 100$ more than the sedan rate for an suv. When we arrived there were no suvs. They have us a sedan and refused to refund any of the amount. Total scam. Will never rent with budget again.Reviewed 1 Jan 2026

review from kayak

10.0

Took less than 5 min to get car rental. Very efficient. No hard sell of insurance that I don't need.Reviewed 1 Jan 2026

review from kayak

6.0

Slow process , gave a car that needed an oil change. It was largely written on the back window for everyone to see we are tourists, would not come off.Reviewed 1 Jan 2026

review from kayak

2.0

When I went to pick up the car, there were no vehicles available and many people were waiting in line. There was nobody at the kiosk too. I wasted a lot of time because of this.Reviewed 1 Jan 2026

review from kayak

10.0

Great. Easy and fast. No hasslesReviewed 1 Jan 2026

review from kayak

6.0

I loved Sharri at pick up. She was wonderful great great customer service however I was promised a discount that I was did not receive and was overcharged $119 that I had to dispute with my credit card because I was not given that credit we will see where that goes too long to get to write down on here, but I’m very disappointed in that I have all the documentation that was sent to my card companyReviewed 1 Jan 2026

review from kayak

10.0

We fly standby since my husband works for an airline. We knew we would have to drive back to Ma from Newark airport since flights were full. I made my reservation from s.america online with perfect ease. Car was ready once right away. Perfect timing , excellent service!Reviewed 1 Jan 2026

review from kayak

2.0

Sleazy. Photograph your fuel status at start! Vehicle was fine- we needed a minivan due to relatives flying into town over holidays. No problems at all with the car. The usual hard sell for extra insurance wasn't bad at all. However, an annoying $5.00 per day was added to our quoted rental rate because I showed up 30 minutes early for the pickup- it could be waived by waiting 20 minutes. I elected the option to return gas tank at same level at it was at start of rental. The fuel gauge was at 8 bars out of 10 at the start of our rental, and I took photo of the dashboard (fuel gauge + mileage) to document. At the time of return I filled the tank up to 9 of 10 bars. Upon return I agreed to get the invoice by email- he suggested this as their printer was very ancient. At home, the invoice was reviewed and they added a $20 fuel charge, stating the tank was full at start of rental and 7/8 full on return (both incorrect). Upon calling the rental agency, he said it was likely a "system error" and agreed to try to correct it. We never got a corrected invoice but fortunately the credit card charge was lowered. I will take my business elsewhere in the future.Reviewed 31 Dec 2025

review from kayak

2.0

Waited over an hour to get into a car that looked like it had been a crash test dummy. Shocks were shot yet the car only had 6500 miles on it. Purchased insurance through kayak yet didn’t get confirmation email till after we returned car. Would never use kayak again.Reviewed 31 Dec 2025

review from kayak

2.0

Worst rental car experience I’ve ever had. The one employee showed up 25 minutes late, they didn’t have the car type I reserved so I was stuck driving a mini van instead of an SUV thru a snow storm, the tires were extremely low (16 psi) and I had to stop to fill them and the windshield fluid didn’t work at all even after I stopped at a gas station to buy more fluid.Reviewed 31 Dec 2025

review from kayak

2.0

I was able to make a reservation for a car that did not exist. Ridiculous. Had to use another provider who had cars available 3 hours later. Customer service was also far more accommodating. I had two little kids & all our luggage. Had to Uber back to where we had been staying, then back later to get available car with other provider. Could have saved a lot of time & money in advance if I had just known there were not going to be any cars. Never again.Reviewed 31 Dec 2025

review from kayak

10.0

The customer service was exceptional. A great experience in every way.Reviewed 31 Dec 2025

review from kayak

6.8 /10Enterprise Rent-A-Car Hire Cars at COU

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