FAQs about hiring a car from Budget at Columbia Regional Airport
Does Budget offer shuttle or airport pick-up services from Columbia Regional Airport (COU)?
No (according to our data)
Reviews
Overall rating6.6 OkayBased on 10000 reviews
Cleanliness
7.2
Comfort
7.3
Overall
6.6
Pick-up/Drop-off
6.7
Value for money
6.7
Recent reviews
Traveller rating
4440
1853
10
1321
13
0
5233
2.0
Yall don’t accept chime credit cards not everyone have access to regular credit cards and chime credit helps better than most banks. Yall would gain double or triple the foot traffic if yall accept Chime. Sat around for 3 hrs for the lady to say they don’t accept chime then had no cars available anyway I will never go with budget again.Reviewed 13 Oct 2026
review from
8.0
When we went to the garage to pick up the car, we saw a Jeep in the target slot, and another couple were already in it. It turned out that it was their car, and ours was still being cleaned. So we waited a few more minutes before our car was parked in the same slot. We would have been less confused if we were supposed to pick up the car at another slot. The car was great! It's super clean and very new, as it only had a short-term permit instead of a license plate,Reviewed 13 Oct 2026
review from
10.0
Great car, easy drop off, friendly staff. Definitely recommendReviewed 13 Oct 2026
review from
10.0
The agent was most helpful when we picked up our rental. This was the first time renting a vehicle so didn’t know exactly what to expect. We felt much more relaxed and confident after going through things with the agent. The car was good to drive and fuel economical.Reviewed 12 Oct 2026
review from
10.0
Easy pick up and drop off. Helpful agent at the airport.Reviewed 12 Oct 2026
review from
2.0
I will never make the mistake of booking a car through Budget again. As I was signing the rental agreement, I noticed a $17.99 charge - for mileage over 45 miles per day? I had booked an unlimited mileage car, first of all. Second, the rental agent at the counter said “it should be unlimited.” I hit the back button to show her, and she said “oh. You’re right! It’s not!” - I cancelled it and booked with Hertz. I’ll never make this mistake again. Garbage.Reviewed 12 Oct 2026
review from
2.0
They gave me a car with flat tyre After that I received a new car which was more expensive . They didn’t tell me that. I call to call customer service for getting a partial reimburseReviewed 12 Oct 2026
review from
10.0
The only thing to note was that the pick up was at the holiday inn and not at the car rental village. But in fact that made it easier in the end. There was a gas station right opposite the place and wasn’t too busy.Reviewed 12 Oct 2026
review from
4.0
Staff didn't listen and update reservation when I revised upon pickup. Further interactions were frustrating as staff also did not listen and update. The car was too small, outside was dirty, the wipers were old, and the wiper fluid hadn't been refilled. I won't use or recommend Budget again.Reviewed 11 Oct 2026
review from
10.0
Went smoothly and the budget rep was quick and responsiveReviewed 11 Oct 2026
review from
10.0
Registration line was longReviewed 11 Oct 2026
review from
10.0
Very good customer service this time, got an upgrade as well. Very niceReviewed 11 Oct 2026
review from
More options for your Budget car hire in Columbia Regional Airport
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