2.0 Mediocre19 Jun. 2021
Pros: NothingCons: It they have a car they didn’t have a car when I get there and didn’t call me to let me know I spent 30 dollars in Uber for nothing then I went to hertz they were better then you
2.0 Mediocre18 Nov. 2018
Cons: Wasn't able to rent the car. They were closed. Put me in a bad situation.
10.0 Excellent18 May 2018
Best rental service in ColumbiaPros: I rent dozens of cars every year and I’ve never received the care, quality, and friendliness as I do at this Budget / Avis. I always check them out first for my rental needs. They get me in, out, and on the road in minutes.Cons: Nothing. I’ve not had a bad experience with this office.
4.0 Okay19 Sep. 2017
Pros: Drop off was super easy.Cons: They don't work with the Kansas City airport Budget, so no receipt, no records, no nothing...
10.0 Excellent16 Mar. 2017
Great customer servicePros: Abshir and his team always provide the best customer service.
10.0 Excellent4 Feb. 2017
Budget/Avis in CoMo is awesomePros: Abshir is the best!
6.0 Good30 Dec. 2016
Difficult to get customer serviceCons: I tried to call to arrange a change in the pickup time for my vehicle, since there were limited hours at the site. I got routed through the Budget phone tree and could not speak with the local service representative.
10.0 Excellent14 Oct. 2016
Continual customerPros: Columbia MO Budget Rental downtown has the best service of any car rental place I have rented from. I constantly travel for work and have to rent a lot of cars and Abshir and his crew provide the best and friendlist service of them all. I highly recommend this Budget location.
10.0 Excellent29 Apr. 2016
Friendly, helpful staff, great car, great value, nPros: The staff member at the Columbia office was very nice, very helpful, and offered great suggestions for staying safe after he found out where I was driving. The car was clean and ran perfectly, pick up and drop off were easy and efficient, and there were no surprises, cost or otherwise -- exactly how a car rental should be. Highly recommend.