Book Budget hire cars in Innsbruck

Reviews for Budget in Innsbruck

Recent reviews

Traveller rating

Excellent

4

Good

4

Okay

0

Mediocre

1

Poor

0

Find reviews that mention:

car availablereturned the car

car was cleancustomer service

get the carfriendly staff

6.4

Great car, poor servicePros:Almost new car supplied.Cons:Budget lost the car after I returned it, required 4 calls to sort the issue including describing the person I gave the keys to! They also took payment up front for fuel even though the contract was a "return full" contract. Expecting to have to chase the refund of this.Reviewed 21 Aug. 2017

review from

6.0

Upgrade is not always desiredPros:Relatively easy pickup and drop-off at Innsbruck.Cons:In hindsight I should not have accepted the upgrade to a bigger car. It would've been nice if the car i actually booked and asked for had been available. Too large a car for small Austrian ski-towns.Reviewed 20 Feb. 2016

review from

6.0

Incorrect vehicle detailsPros:Very clean vehicle and very well equipped, apart from the one thing I asked for and even rang up and asked for confirmation and was still incorrectly advised.Cons:We asked for a 4wd and even rang up to confirm that the vehicle was, and was told YES.......But it wasn't, found out when stuck in Kuhtai with a young child at 10.30 on Sunday 21st Feb, not impressed. Would suggest brookers ie Kyak and car trawler have the correct info to hand, as this caused a lot of annoyance and concern at the time...Reviewed 24 Feb. 2016

review from

10.0

Pros:Car more than exceeded expectations. Did the job just right. Quick pick up, rapid drop off, not much pressure for extras either!Reviewed 26 Jul. 2016

review from

9.2

Dropoff clerk was pleasant and helpfulPros:He understood about the traffic jam which caused our return delay, explained carefully the gas options and did not charge us a penalty, given the extenuating circumstances.Cons:NothibgReviewed 4 Jun. 2017

review from

8.0

Friendly and professionallPros:The customer service of the staffReviewed 6 Jul. 2017

review from

2.4

Cons:horrible! the employees badly need customer service training. they were shouting and accusing other car rental companies. they refused to give me the car after waiting for almost an hour. they had a subjective opinion on my documents: I presented a passport and bank card from different countries because I live in 2 different countries but they did not understand this. I have been using these documents or the past 3 years across the world and never had an issue!Reviewed 2 Jan. 2020

review from

10.0

Excellent car and problemfree servicePros:The car was brand new and very nice to drive! Note: Price via Kayak was better than purchasing on spot.Reviewed 3 Feb. 2016

review from

6.8

Cons:My Kayak reservation was for a car Budget did not have, so Budget did not honor the reservation price.Reviewed 12 Apr. 2019

review from

More

• 6.6 /10Avis Hire Cars at Innsbruck
• 4.1 /10Hertz Hire Cars at Innsbruck

• What is the most popular car hire from Budget in Innsbruck?

  Economy (Fiat Panda or similar) is the most frequently booked car hire type from Budget in Innsbruck.

• How many car hire locations does Budget have in Innsbruck?

  Budget has 2 car hire locations in Innsbruck. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Kranebitten airport (INN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Kranebitten airport (INN)?

  Yes