2.0
You rented me a truck they did not have. I needed a truck bed to move a couch. I has to scramble and waste time to get a replacement. I spent more time and money, all because I relied on your reservation. Had I not, I could have easily gotten another truck.Reviewed 16 Nov 2023
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2.0
Car smelled of smoke so bad it was nauseating. Charged me for gas even though i filled it. logged my return time incorrectly and charged a whole extra dayReviewed 27 Oct 2023
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6.0
Like- Easy check in with Karen who was quick & friendly. Dislike- car didn’t seem clean & had a stench to it when AC was on?Reviewed 9 Oct 2023
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10.0
I liked the friendliness of the rental agent; I do believe his name was Michael. The questions I asked, he was able to answer. Michael was very knowledgeable. I knew I would be dropping off the car early in the morning, and I needed to know what to do. He told me about the inside drop box for the keys, and not to give them to anyone who may approach me. My rental was clean and gassed up...nice SUV. I had no trouble with the vehicle, which lets me know it was well-maintained. In fact, the trailer where Budget is located, is clean, too. I had an enjoyable rental experience, and I would recommend Budget to my friends.Reviewed 21 Oct 2022
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2.0
Told me I needed to leave $800 deposit reservation was incorrect wasted time effort and moneyReviewed 13 Sept 2022
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6.0
Cons:Was not aware I needed to have a credit card to pick up car. I had to settle for another company and pay more than double to rent a vehicle! I was not happy.Reviewed 26 Jan 2021
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10.0
Pros:I loved the car! Probably the best car rental ever!Cons:Perfect! Easy and efficient!Reviewed 24 Nov 2020
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8.8
Cons:Clarity on where cars were parked at pickup.Reviewed 15 Oct 2020
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8.8
Pros:car was cleanCons:make less steps for picking up and dropping off. it shouldnt take that long to drop off or pick up a car. make directions more clearerReviewed 11 June 2020
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6.0
Pros:The car was brand-new and very comfortable.Cons:Explanation of the fees, the price turned out to be tripledReviewed 13 Feb 2020
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4.0
Pros:Staff was fineCons:Clean the carReviewed 20 Oct 2019
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2.0
Pros:Not at all helpful. Our reservation was for pickup after 10 and when we arrived at the counter the gal said they closed at 10 and she couldn’t do anything to help us.Cons:If the company closes at 10pm, don't allow a pick up for after 10pmReviewed 19 Oct 2019
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