2.0
Budget did not honor its contractual obligation and I could not rent the car one way (i.e. different return location) although it was booked in that way.Reviewed 25 May 2026
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2.0
Althoguh at the time of pick up they told me to bring back the key to the station, when I did that at the drop off time at 7 i nthe morning the staff told me that I have to go back to the parking and drop the key in the keybox. This is super distressing just two hours before flightReviewed 2 Mar 2026
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2.0
I went to return my car and they only take payment by a credit card. I came back to pay cash and they told me no we dong accept cash, so I went to pay debit and they told we dont take debit. You can only pay by a credit card. Im like I dont want to pay with that card. It does not say anywhere in the agreement that I have to pay with a credit card. Also when I was picking up the card there was a guy there that was so frustrated with them and spoke out that he will not be renting from them again. Nut sure what his problem was but he was not happy at all.Reviewed 18 Dec 2025
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10.0
The whole process was fast and seemless.Reviewed 29 June 2025
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10.0
Great serviceReviewed 16 June 2025
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6.0
Manager needs to refine his approach with customers. I will not reconsider this location with this manager.Reviewed 11 June 2025
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8.0
Great check in and return. Car USB wasn’t working and couldn’t connect CarPlay but everything else was working fine.Reviewed 15 Apr 2025
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10.0
Friendly staffReviewed 24 Mar 2025
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10.0
It's a big ask, but Budget might want to consider putting snow tires on their vehicles during the winter months. I absolutely loved the Mini Countryman I got for my rental, but had more than a few white-knuckle moments during a pretty moderate snowfall because the sporty tires were absolutely useless off of dry asphalt. I think the cost of winter tires would be hugely offset by the avoidance of some winter-related accidents.Reviewed 3 Dec 2024
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6.0
When they do the inspection the area at parking lots it’s very dark they missed many scratches spots As a driver you will find and see it later when you leave the parking lotsReviewed 24 Oct 2024
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10.0
I was greeted with a smile. The check in took only a few minutes. The vehicle was clean and in good condition. The agent made excellent notes of a few minor body damage. It was nice to know the damage was noticed and that I would not be charged for it. I will definitely rent from Budget again.Reviewed 2 Sept 2024
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2.0
Several additional fees added on top of quoted price which was the equivalent of an extra 35%. Very disappointing and dishonest to have a cost quoted on kayak as the “total cost” to then have it cost so much more.Reviewed 29 Aug 2024
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