Book Budget car hires at San José Juan Santamaria Intl Airport

Reviews

Recent reviews

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Wonderful

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4

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5

4.0

Only real thing I liked was how close it was to the airport and there being a shuttle. Otherwise, the first challenge was the insurance up sale. I purchased insurance during booking but then still had to purchase more insurance upon arrival. The first car I rented had such a small engine we had to return it. Then the second SUV was quite dirty and we could not connect the phone to it and while figuring that out the battery died. So, on the spot they had to replace the battery. Grateful they did then but imagine if we had drove off into the 4 hours drive ahead of us without a new battery? Basically, super mediocre if not sub par service.Reviewed 14 June 2023

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2.0

Be prepared to be taken advantage of. No matter if you have extremely good insurance through your credit card company these guys will try their absolute hardest to force the company insurance on you for an extra $40 a day. Windshield got cracked by a rock on the road and they took $1100 out of the $3000 deposit, $1100 to replace a windshield?? Get real. To top it all off they charged me $120 American to fill half the tank upon return. It’s standard practice with rental agencies to have an increased gas fee if they have to fill it upon return. But this is on a different level, not to mention I know this guy was just making up numbers in his head as I was able to haggle the price down to $120. He also insisted I pay him in USD with no explanation and eventually took payment in colones. Sketchy business practices at this establishment, beware.Reviewed 30 Oct 2022

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10.0

Pros:Drop off was excellentCons:Would have liked a better explanation of the insurance coverage and not a hard sell.Reviewed 3 Jan 2021

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2.0

Pros:NothingCons:They refused to give back my deposit despite the trip. Ring cancelled due to Covid-19 A disgraceReviewed 26 Apr 2020

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4.8

Cons:Don’t use this car rental. A lot of hidden fees. They are crooks.Reviewed 23 Mar 2020

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2.0

Pros:Nothing, did not like anything about this experienceCons:Staff was extremely unhelpful. Was the worst experience in Costa Rica. Outrageous price for a beat up old car with 150,000 miles on it, manual transmission, radio had been taken out, fog lights missing, horrible car, took us 3 hours to check in and get car, staff is inept and we stood in line for hours while no one could give us a clear answer on when we would get a car even though we had a reservation.Reviewed 26 Jan 2020

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8.4

Pros:The staff and car were great.Cons:The "insurance" needs to be more clear and affordable. It is not the staff's fault, this is a corporate problem. The cost of insurance is double the cost of the car. It is a scam.Reviewed 24 Jan 2020

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8.4

Pros:Staff was nice, shuttle was accomodating.Cons:Car was very expensive.Reviewed 1 Jan 2020

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2.0

Pros:Horrible experience overall.Reviewed 29 May 2019

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2.0

Pros:Watch out for tricky charges on you bill. They will charge you additional charges and fee even after you you returned the car. Charges that are not mentioned in the invoice in the beginning.After contacting them, rectified the bill then still tried to over charge by adding new charges and bad addiCons:Not to trick customer with charges that are not mentioned in the invoice to when it is initial made during car rental.Reviewed 14 Mar 2019

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4.0

Cons:Picking up the car could have been way more streamlined. Had to wait more than 3 hours to get a car!!Reviewed 25 Feb 2019

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3.6

Was charged $250 more than the price quoted on your site.Cons:On pickup, I was told that I was required to pay $250 more for additional insurance, or I wouldn't be allowed to rent the car. With my spouse, and 2 tired kids in tow in a foreign country, I had no choice but to pay up. False advertising at least, fraud at worst!Reviewed 17 Apr 2017

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More

• What is the most popular hire car from Budget at San José Juan Santamaria Intl Airport?

  Compact (Class Compact SUV or similar) is the most frequently booked hire car type from Budget at San José Juan Santamaria Intl Airport.

• Where can I find Budget hire cars at San José Juan Santamaria Intl Airport?

  Juan Santa Maria Intl Apo is the closest Budget hire car location to San José Juan Santamaria Intl Airport. The telephone number for this location is +506 2436 2010.

• Does Budget offer shuttle or airport pick-up services from San José Juan Santamaria Intl Airport (SJO)?

  Yes