Overview

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Paradisus Cancún

Boulevard Kukulkan Km 16.5, 77500 Cancun, QR, Mexico
+52 998 881 1100

$318+

Overall guest ratings

8.7/10 Excellent
based on 1,450 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.6
  • 6.2

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service

Nearby

    show all

    About

    Paradisus Cancún is just 15 minutes from Cancun's International Airport and 5 minutes from the city's most popular areas for shopping, dining and nightlife. Five magnificent Mayan-inspired pyramids rise above a 1,500 linear ft. stretch of white sandy beach, surrounded by lush vegetation and our exclusive 9 hole golf course. Relish in five-star comfort and luxury and experience the service that has earned us a "4 Diamonds rating from the AAA".

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    Melia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Child-friendly
    • Laundry facilities
    • Golf
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,450 reviews
    • 9.3 "Terrific location."
      9.6 "96% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to shopping."
      7.4 "74% enjoyed the restaurants & bars nearby."
      9.7 "Good access to the airport, said 97%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.9 "79% said the recreation staff was great."
      8.1 "81% found the restaurant service to be one of the best."
      8.5 "Lovely pool/beach service, according to 85%."
      9.1 "91% were impressed by the valet service."
      9.4 "94% said the concierge service was amazing."
      7.5 "Excellent childcare, thought 75%."
    • 8.4 "Pool is good."
      8.3 "Clean pool, said 83%."
    • 8.0 "Food is delicious."
      8.0 "80% loved the dining experience."
      8.8 "88% were happy with the price."
      10.0 "Yummy desserts, said 100%."
      8.8 "88% thought the dining area was clean."
      7.8 "78% enjoyed the snacks that were offered."
    • 6.2 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      5.2 "Only 52% thought the furniture was functional."
      6.5 "Only 65% found the balcony ok."

    Overall rating

    9.0 Excellent
    based on 696 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 6.2 "Rooms are ok."

    Overall rating

    8.5 Excellent
    based on 754 reviews
    • 9.6 "Wonderful beach."
    • 9.3 "Terrific location."
      8.9 "89% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.0 "80% said the recreation staff was great."
      8.3 "83% found the restaurant service to be one of the best."
    • 8.5 "Pool is good."
    • 7.8 "Tasty food."
      8.0 "80% loved the dining experience."
    • 6.4 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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