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One location in Capitol Hill
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Reviews
2.0 Poor
Apr 2024
2.0 Poor
Apr 2024
8.0 Very Good
Mar 2024
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
8.0 Very Good
Nov 2023
2 locations in Capitol Hill
One location in Capitol Hill
Filters
Reviews
10.0 Wonderful
Feb 2024
8.0 Very Good
Jan 2021
Cons:
Instructions for when we return the car. (There was no one present, we never had any proper instruction on how to retrn the car, where to park, leave the keys etc2.0 Poor
Sept 2020
Cons:
I made a reservation to pick up at the Enterprise at 99 H Street which is inside of Union Station. When I arrived, the location was closed. I had to have a car service take me to the airport which was a $20 charge, and an hour and a half of my time that I needed for travel. If the location is closed, I’m confused as to why I could even make a reservation in the first place. This was extremely disappointing!2.0 Poor
Aug 2020
Cons:
Enterprise did not honor the rental. No car was available, which required me to rent elsewhere last minute, costing hundreds of dollars more than I otherwise would have had to pay. Never using them again.2.0 Poor
Jan 2020
Pros:
Unfortunately, nothing.Cons:
When I arrived at the rental location the representative told me that I did not have a reservation. When I showed him my reservation he said “oh, I tried calling you because we don’t have any cars available.” I explained that I would be willing to pay more for any car they had (I saw several cars in the lot) but he said I couldn’t because they had all been reserved. I reiterated that I also had a reservation and he just stated “I’m sorry, it’s our system.” It became clear that he was not willing to help so I left incredibly disappointed and without a vehicle. It was incredibly inconvenient as I had to completely change my plans for the weekend. Based on this experience I will never rent from kayak or enterprise again.10.0 Wonderful
Feb 2019
Cons:
Fast, friendly & efficient. I’ll be back!One location in Capitol Hill
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Reviews
8.8 Very Good
June 2020
Pros:
Dropoff was easyCons:
Pickup could have been easier had the car been pulled out for me6.8 Okay
May 2020
Pros:
I was the only customer at pickup likely due to covid and considering the circumstances the overall experience was pleasant. Dropoff wasn't as smooth but nothing worth losing sleep over.Cons:
It seems like Avis's entire fleet at Union Station was kind of bedraggled and the location of the rental agencies within the garage is a bit depressing, which I admit is probably out of their control.4.8 Mediocre
Mar 2020
Cons:
Felt lied to because I was told my car was full but it was only half full (gas). I paid unnecessarily for gas. Plus, they didn't have the car size I wanted. Would not recommend.10.0 Wonderful
July 2019
Pros:
It was very easy to pick up the car and also at dropoff.6.4 Okay
May 2019
Cons:
There were no cars available when I arrived to pick up. The issue was clearly affecting other travelers with reservations as well. The staff did a nice job handling the difficult situation, but it led to some lengthy delays for renters.10.0 Wonderful
Sept 2018
Pros:
in and out in a snap!One location in Capitol Hill
One location in Capitol Hill
One location in Capitol Hill
One location in Capitol Hill
One location in Capitol Hill
Yes. Based on our information, HERTZ in Georgetown is the cheapest car hire location in Washington, D.C.. It is located at 23540 Autopilot Dr.
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