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One location in Upper Northwest
Filters
Reviews
4.0 Mediocre
Oct 2023
8.0 Very Good
Sept 2022
4.0 Mediocre
Sept 2022
10.0 Wonderful
Jan 2021
Pros:
The process at both locations was seamless.9.6 Wonderful
Sept 2020
Cons:
The exterior of the car was not completely clean. Budget told me that they were not allowed to use water to wash their cars in DC. This struck me as a bit odd, given that I live in DC and had not heard about such restrictions.2.8 Poor
July 2020
Pros:
We waited over an hour for our rental car, very poorly managed.Cons:
After waiting over an hour for our car, the car smelled intensely like smoke and made us question how well it was cleaned for COVID.2 locations in Upper Northwest
Filters
Reviews
10.0 Wonderful
Nov 2022
6.0 Okay
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
June 2022
8.0 Very Good
Dec 2021
2.0 Poor
Dec 2021
3 locations in Upper Northwest
Filters
Reviews
9.2 Wonderful
Oct 2020
Pros:
Easy to pick it up, drop it off,Cons:
The "needs maintenance" announcement always turned on when I started the car - very annoying8.4 Very Good
Sept 2020
Pros:
Both pick up and drop off were very easy.10.0 Wonderful
July 2020
Pros:
great value, ease of pickup and dropoffCons:
ability to add points to account9.6 Wonderful
Oct 2019
Pros:
Staff was very very friendly and helpful.Cons:
Would have liked to pay a little less, but this was very convenient.8.8 Very Good
July 2019
Pros:
Staff was great. Helpful, polite, friendly with quick paperwork and timely departure.Cons:
A written, verbal, or video overview of the car safety and new mechanical features. New cars have changed so much in just the past few years. Foremost would be the blind-spot warning detector, adaptive cruise control and CVT (transmission) manual downshifting (very important in mountainous terrain)10.0 Wonderful
June 2019
Pros:
Staff was friendly and helpful. Great upgrade. Easy return/dropoff.Cons:
It was great.One location in Upper Northwest
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Reviews
4.0 Mediocre
Feb 2024
10.0 Wonderful
Jan 2021
Pros:
Friendly and efficient staff both in Washington and Queens.Cons:
Nothing.9.6 Wonderful
July 2020
Pros:
The staff was great, and the car ran well.Cons:
The EZ-Pass fees were horrendous! Easier to pay cash.10.0 Wonderful
Mar 2020
Cons:
Nothing, everything was great, Customer service, car etc, Thanks for ur convenience Avis.6.0 Okay
June 2019
Pros:
Location of rental station.Cons:
Inside of the car was not clean. Had papers from earlier rentals and other business in the car.6.0 Okay
June 2018
Pros:
Staff member was very nice, office kind of hidden and old.Cons:
In my opinion, this is a really difficult spot to find! I could not for the life of me figure out where to drop off the car. Only one sign led to a back street with no additional directional signs at all. It was very confusing. This location needs more signage or at least someone outside directing folks where to go for drop off. I ended up parking in what I think was a hotel parking garage, in front of two parked cars because I drove around for 10 minutes and finally gave up.One location in Upper Northwest
Filters
Reviews
2.0 Poor
June 2023
2.0 Poor
May 2023
2.0 Poor
May 2023
2 locations in Upper Northwest
Yes. Based on our information, HERTZ in Georgetown is the cheapest car hire location in Washington, D.C.. It is located at 23540 Autopilot Dr.
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