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One location in Adams Morgan
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Reviews
2.0 Poor
Oct 2022
2.0 Poor
Dec 2020
Pros:
The car was comfortable .Cons:
The pickup was an absolute nightmare at dc location. Not enough people working, huge lines, line waits, they didn’t have enough cars. They also marked my tank as being full when it was not. I was also charged an additional $20 for some unexplainable reason that I have to now spend time looking into. Never again.9.2 Wonderful
July 2020
Cons:
The dropping off of the car was a little frustrating.10.0 Wonderful
June 2020
Pros:
Friendly staff, very quick pickup and easy drop off. Car was modern, very clean and comfortable and good on gas.Cons:
Due to social distancing we had to wait outside (it's a small storefront office) but fortunately there was shade.3.6 Poor
Sept 2019
Cons:
I was supposed to have an upgrade and didn't. They gave me the worst car EVER. This one was clean... I rented from Budget a few weeks ago and the car was so filthy, there were empty takeout containers and plastic silverware and broken potato chips between the seats!!!8.0 Very Good
Sept 2019
Pros:
The staff at pickup and drop off were efficient and friendly.Cons:
The car I received had only a quarter tank of gas (after arranging for pre-paying got gas and being in downtown DC this surprised me) and the drivers side rear tire had just over 20 PSI while the other three tires had nearly 40. This was a dangerous condition to receive a vehicle in.2 locations in Adams Morgan
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Reviews
8.0 Very Good
May 2021
Pros:
Staff was friendly and car was really clean.Cons:
The location is not where it says it is so I had to look around for it. Gotta update the address.10.0 Wonderful
Dec 2020
Pros:
Great car - thank you! Friendly representatives too!4.0 Mediocre
Sept 2020
Pros:
Staff were friendly, despite the many issues we had.Cons:
Our economy car was substituted with a ridiculous, bright red, Chevy Camero. I was told there were no other cars available. While I understand there can be substitutions, this model of car could not have been more terrible given we had a long trip planned. We were constantly followed by police and weren't able to fit the majority of our planned belongings - not to mention the gas millage cost us significantly more fuel. The seats were dropped back and low making it painful for me (a 28 year old athlete) to get in and out, let alone my wife with back issues! Not to mention the wide wheels and low profile made hydroplaning a constant threat even in mild mist. The car had obviously not been cleaned, it was disgusting. There were empty ice cream containers under the seats along with other random trash like receipts, a mask, etc. The trunk was full of some sort of mud or grease and, along with the rest of the car, covered in dirt and dust. The windows, doors, controls were all full of smudges and showed no signs of being disinfected or even wiped with a wet rag. But it gets worse, this model of car has tiny windows and visibility is a nightmare. To make that worse, the car had some kind of dealership writing, "lot #3..." melted into the windshield on the drivers' side resulting in even worse field of vision. Lastly, I was told on pickup, after I noted that the return time was not what I had booked (10am versus 8PM), I could bring the car back anytime. After arriving late at night after 12 hours on the road, I found no dropbox for the keys and no where to park the car (even the sidewalk was cluttered with returned rental cars). I had to take more time off of work to return the car this morning, and I was, of course, charged for an extra day. I can't imagine having a worse experience renting a car. At least if I'd been turned away I could have rented a car from somewhere else.2.0 Poor
Sept 2020
Pros:
When the car I reserved is not there; when after waiting for 45 minutes I have to ask to learn that there are five people ahead of me and that they do not have cars for any of them either; when all three employees disappear for long periods of time; when after one hour I give up, which forces me to cancel out-of-town plans I have made for Labor Day weekend, plans that required reservations and deposits that I have now lost for good? THERE WAS NOTHING ABOUT THIS EXPERIENCE THAT I LIKED. I AM INCENSED. WHAT IS THE POINT OF MAKING RESERVATIONS?Cons:
ABSOLUTELY EVERYTHING ABOUT MY EXPERIENCE COULD HAVE BEEN BETTER. YES, THE CUSTOMER SERVICE WAS AWFUL. BUT THE FACT THAT I RESERVED A CAR TO RENT AND UPON ARRIVAL, AND AFTER ONE HOUR OF WAITING, THAT CAR IS NOWHERE TO BE FOUND? THAT IS THE MOST BASIC EXPECTATION OF RENTING A CAR, AND YOU FAILED MISERABLY. TO MY CONSIDERABLE EXPENSE.8.0 Very Good
Aug 2020
Pros:
Staff was quickCons:
Was looking for an EZ-pass10.0 Wonderful
Aug 2020
Pros:
It was easy fast and the enterprise staff was very kindOne location in Adams Morgan
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Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Feb 2021
Cons:
Great service! Friendly staff! Gave me a free upgrade since there was going to be a snow storm and they wanted me to stay safe!2.0 Poor
Dec 2020
Pros:
I had to wait an hour outside after arriving on time for my pickup. Once I was inside the agent was awful: rude, unaccommodating, eager to stick me with a pickup truck. What is the point of reserving a particular kind of car if I'm just given what's available after the small car I needed and requested is nowhere to be found, nor, as I was told, is a particular kind of car even guaranteed? I drove the SUV I was given as little as possible while I had it because it was nearly impossible to park it in the city.Cons:
Customer service, wait time, availability, respecting the reservation that i had made.2.0 Poor
Dec 2020
Pros:
Horrible service... additional charges for no obvious reasons. WTH!!!Cons:
Charge what they said10.0 Wonderful
Nov 2020
Pros:
Great staff10.0 Wonderful
July 2020
Pros:
Friendly staff, explained everything clearly, not rushed, car pick-up and drop-off went smoothly -- great rental experience!One location in Adams Morgan
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Reviews
10.0 Wonderful
Nov 2022
6.0 Okay
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
June 2022
8.0 Very Good
Dec 2021
2.0 Poor
Dec 2021
One location in Adams Morgan
Filters
Reviews
2.0 Poor
June 2023
2.0 Poor
May 2023
2.0 Poor
May 2023
One location in Adams Morgan
2 locations in Adams Morgan
On average a car hire in Adams Morgan costs $106 per day.
Yes. Based on our information, HERTZ in Georgetown is the cheapest car hire location in Washington, D.C.. It is located at 23540 Autopilot Dr.
Based on ratings and reviews from real users on KAYAK, the best car hire in Adams Morgan is HERTZ (3.7, 25 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Economy is the most frequently booked hire car type in Adams Morgan.
A Economy car hire in Adams Morgan costs $93 per day, on average.
On average a hire car in Adams Morgan costs $743 per week ($106 per day).
On average a hire car in Adams Morgan costs $3,183 per month ($106 per day).