Overview

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Hyatt Regency Chicago

151 East Wacker Drive, Chicago, IL 60601, United States
+1 312 565 1234

$188+

Overall guest ratings

8.7/10 Excellent
based on 6,409 reviews

Review highlights

  • 9.0
  • 8.6
  • 7.6
  • 5.8

Good to know

  • Clean rooms
  • Great view
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 6,763 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      9.0 "Near to public transport, according to 90%."
      8.7 "87% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      7.7 "77% found the restaurant service to be one of the best."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.8 "Internet is average."
    • 4.8 "Value below average."
      4.9 "51% said the breakfast was too expensive."
      4.2 "The price was too high for 58%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    based on 3,313 reviews
    • 8.9 "Bar is amazing."
      9.0 "Delicious alcoholic drinks, according to 90%."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Near to public transport, according to 92%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% were happy with the room service."
      8.3 "83% said the concierge service was amazing."
    • 7.2 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Vibe was decent."
    • 6.2 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.8 "Internet is average."
    • 4.7 "Value below average."
      4.2 "The price was too high for 58%."
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    Overall rating

    8.6 Excellent
    based on 1,893 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.0 "80% said the concierge service was amazing."
    • 7.3 "Good breakfast."
    • 7.1 "Good cleanliness."
      8.2 "82% thought it was clean."
    • 6.8 "Vibe was decent."
    • 5.8 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.7 "Only 67% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 5.5 "Internet is average."
    • 4.3 "Value below average."
      4.8 "52% said the breakfast was too expensive."
      3.9 "The price was too high for 61%."
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    Overall rating

    8.7 Excellent
    based on 676 reviews
    • 9.1 "Terrific location."
      8.9 "89% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.3 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
    • 7.0 "Good breakfast."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 6.2 "Internet is average."
    • 4.9 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 879 reviews
    • 9.2 "Terrific location."
      9.0 "90% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.8 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Internet is average."
    • 4.4 "Value below average."
      4.2 "58% said the breakfast was too expensive."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Great view"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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