Overview

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W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

$220+

Overall guest ratings

7.9/10 Good
based on 998 reviews

Review highlights

  • 8.9
  • 8.2
  • 5.1
  • 4.6

Good to know

  • Pleasant entrance area
  • Nice building
  • Friendly service

Nearby

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    About

    Make history in the Windy City, where timeless elegance meets modern luxury. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, music at Millennium Park, and the theater district. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 998 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.6 "Food is average."
    • 5.5 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
      6.7 "67% thought the minibar was ok."
    • 4.6 "Value below average."
      2.7 "The price was too high for 73%."
    • 4.0 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    • 3.7 "Breakfast is below average."
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    Overall rating

    7.8 Good
    based on 638 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.6 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 5.7 "Food is average."
    • 5.5 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 4.5 "Value below average."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      3.2 "For 68%, the rooms looked old."
    • 3.7 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.1 "89% criticized the small bathroom."
      3.1 "69% thought it was too noisy."
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    Overall rating

    7.8 Good
    based on 119 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.8 "Rooms are not good."
      2.8 "72% said rooms were small."
    • 4.7 "Value below average."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
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    Overall rating

    7.4 Good
    based on 89 reviews
    • 8.7 "Location is great."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.1 "Good vibe."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    7.7 Good
    based on 149 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.4 "Good vibe."
    • 6.8 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.2 "Internet is average."
      5.5 "55% thought it was adequately priced."
    • 4.3 "Value below average."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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