Guest reviews
Overall rating
6.9
Good
Based on 18 reviews
Cleanliness
7.2
Comfort
7.0
Pick-up/Drop-off
6.4
Value for money
7.1
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
Traveller rating
3
0
3
3
0
Find reviews that mention:
customer service
car was clean
pick up and drop
great car
car i reserved
car was great
picked up the car
drop the car
great price
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8.4
Pros: staff are helpful and polite
Cons: we booked the car online until 9 pm on our last day, April 7, 2019 , and got the price quotation.. but when we got the receipt from them during pickup, they only gave us until 11 am and we paid additional fee to use it until 9pm. I hope that the online booking and the actual fees are the same.
review from
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2.8
Cons: Scam. Car advertised by Dollar as SUV however no whatsoever off-road functionality. Just looks. Totally unsuitable for Oman roads for which an SUV is required. Dangerous. Stay away.
review from
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6.0
Cons: The reservation mentioned unlimited mileage and when picking up the car, the company tried to impose a limit. Then, they were extremely slow bringing the car - we had to wait more than half an hour after finishing all the paperwork. Drop off was smooth.
review from
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3.2
Cons: There was no car available on the pickup date. After 2 hours waiting I was provided with a small car, and I had to come back to airport the next day to change the car. This time I was given a proper sized car however lower class (I booked a premium car I was given a standard). no apologies by dollar
review from
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8.8
Pros: Great car, good staff at drop off and pick up.
Cons: Poor signage at airport led to mistakes and extra time to find drop off. Unnecessarily difficult, but this is for all rental cars at MCT, not just Dollar.
review from
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8.8
Pros: It went all good without any problems
Cons: The staff thought we have limited km... A bit confusing. When we drop off the car, the man told us we should give it back with full gas although we got it in the beginning not full. Fortunately we took a picture to show them
review from
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5.6
Pros: Price was good compared to others. Service is good but you need to work on your cars guys.
Cons: Well the car wasn't clean from the inside. It event had a burnt hole in the seat of the driver, obviously a cigarette burn. Not steady at all while driving, not sure its even safe to drive on the road.
review from
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2.4
Pros: Nothing
Cons: Pick up and drop off has taken a lot of time. The price of rent car was too much for such kind of car.
review from
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6.0
Not at the airport
Pros: It was fine, the car was new and worked well.
Cons: There is no dollar counter at the airport. There is no instruction on what to do at the airport. Eventually someone called them and they came to pick me up. Customer service is atrocious. They just shove paperwork at you and barely look at you. Good luck finding the place when you return the car.
review from
Other suppliers in Muscat scored
Where can I find Dollar hire cars in Muscat?
Muscat Intl Airport, Dollar car hire
Address
Muscat Intl AirportHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+968 2435 6278Top tips for hiring a car from Dollar in Muscat
- 25% of our users found a car hire from Dollar in Muscat for $36 or less
- Intermediate rental cars from Dollar in Muscat are around 42% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Muscat
How much does it cost to hire a car from Dollar in Muscat?
On average a car hire from Dollar in Muscat costs $46 per day.
What is the most popular car hire from Dollar in Muscat?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Dollar in Muscat.
How many car hire locations does Dollar have in Muscat?
Dollar has 2 car hire locations in Muscat. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Seeb airport (MCT)?
Yes
Does Dollar offer shuttle or airport pick-up services from Seeb airport (MCT)?
No (according to our data)