MCT
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— MCT
21 Jan — 28 Jan1
Return
1 adult
Economy
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Fri 21/1
Fri 28/1
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Top 4 airlines flying to Muscat Seeb
Scores according to KAYAK customer reviews8.3
Qatar AirwaysOverall score based on 11340 reviews
8.3Boarding
8.2Comfort
8.6Crew
8.3Entertainment
8.0Food
Everything was good but they need to improve on time
Food services wheelchair comfort Maximum help for other flight I really appreciate your services
Seats weren’t clean. Screens need to wiped correctly.
Pros: "Excellent crew and great food."
Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Pros: "Amazing staff, clean plane, good food, comfortable seats in business"
Cons: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Pros: "yes. great travel and crew"
Pros: "Crew was excellent. Really helpful people."
Cons: "Seats are so tight and close to each other."
Cons: "If they had gate number on bording pass from Doha to ahmedabad."
Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Pros: "Yes overall probably the best flight to Chennai from DC"
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Cons: "Food was atrocious!"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."
Pros: "Short flight. Attentive crew"
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "Faultless as per usual QA flights"
Cons: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Pros: "Plane was excellent"
Cons: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Pros: "Friendly staff"
Cons: "The food was very poor"
Pros: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Cons: "More shower stalls in the business class lounge."
Pros: "Good leg room. Food was best airline food I've ever had....... By far"
Cons: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Pros: "Crew"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Cons: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Pros: "Hindu meal only be vegetarian"
Cons: "All is good"
Pros: "Short flight, seat pitch OK and food adequate. Good crew."
Cons: "Bus boarding always chaotic"
Pros: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Cons: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Cons: "Main course is not enough"
Pros: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"
Pros: "The food was good. The legroom was enjoyable."
Cons: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Pros: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Cons: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"
Pros: "Great on board bar"
Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."
Cons: "We could not watch anything as my wife and my screen did not work."
Pros: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Cons: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Cons: "Food is not fresh, very uncomfortable seats and very little leg room."
Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Pros: "Crew were nice as always and the toilets were clean."
Cons: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."
Cons: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."
Pros: "Departed n arrived on time"
Cons: "Small old plane crow were tired I think"
Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Pros: "Food came out 1 am melb time ,2 hours after departure ."
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pros: "Nothing"
Cons: "everything were so bad and the service was awful ,"
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Pros: "The attitude of the staff"
Pros: "Food and drink options. Courteous."
Cons: "Smells from others"
Pros: "Comfortable seats. Amazing crew."
Cons: "I think everything was upto the mark."
Cons: "Luggage claim in chennai"
Pros: "flight was very empty, so crew very accommodating. boarding simple with so few"
Pros: "Everything was outstanding"
Cons: "Nothinng really"
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Cons: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."
Pros: "The staff was helpful and friendly."
Cons: "I did not get the seat that I booked online. This made things a little hard for me."
Pros: "A bit of delay, high traffic. New MCT airport is much better than before."
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Pros: "Better food than out of Newark. Crew helpful as always."
Cons: "Legroom is poor but unlike the Newark-Athens leg, I was able to get an aisle seat that allowed me to stretch a bit. Choice of English language movies is poor. Depending on the price I would still prefer the Delta non stop flight from US to Greece because of the movie choices and ease of use of remote control."
Pros: "The journey ending"
Cons: "The length of travel!"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."
Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."
Pros: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Cons: "Nothing."
Pros: "Just superb. Even got a meal on a 40 minute flight!"
Cons: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Pros: "Smooth ride, decent food, good entertainment."
Cons: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."
Pros: "I forgot my laptop in the flight and called almost inertial but could not find it yet."
Pros: "Price, comfort, ice, food and drinks"
Cons: "I just don’t like discomfort of others moving their seat back."
Pros: "Everything was well organized.."
Pros: "Very comfortable flight in A380"
Cons: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."
Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Cons: "None"
Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Pros: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."
Pros: "Fast"
Cons: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."
Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Pros: "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
Cons: "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."
Pros: "Start scurty things with people who has short time to the next flight"
Pros: "Well trained crew, layout of aircraft and comfort, wide choice of entertainment, smoothness of ride"
Cons: "boarding was rather disorganized mob scene"
Pros: "Enerttainment"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
Pros: "food and timing services staff behavior and treats excellent"
Cons: "pls replace drinking water bottles (small) in the place of cups"
Pros: "So roomy on the a380 Vegetarian food great"
Pros: "Everything"
Cons: "Nothing"
Pros: "Checking in was excellent the food was good and the staff suburb."
Cons: "The boarding was unorganized and the comfort of the seat was no good."
Cons: "Fanatics"
Pros: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Cons: "Nothing"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."
Pros: "Very comfortable flight. Had a few hours sleep also. Very happy."
Pros: "Excellent entertainment on a comfortable sized tv screen."
Cons: "More beverages would be nicer."
Pros: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Cons: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."
Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."
Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
Pros: "Flight was smooth with lovely crew. Boarding process went without hitch."
Cons: "Checkin crew were not that friendly. I was transiting from JFK and I was asked to remove a special item from my checked in bag as it was fragile . So I had to put it in my hand luggage. However in Dubai, the Check-in crew refused to allow me to board and I ended up paying $180 to have my hand bag checked in. This was unfair as the device I had to put in my carryon had it'seems weight already added to my allowed luggage."
Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."
Pros: "Lots of food"
Cons: "Slow cleanup after food service."
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
Cons: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."
Service
The crew was excellent good service very clean good food good entertainment unit
Pros: "Good"
Cons: "Food you have made batter next time please"
Pros: "Nothing"
Cons: "The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses"
Pros: "Nothing"
Cons: "Everything!"
Pros: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Cons: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
Pros: "It's ok for business class. Crew and boarding is Pro smooth."
Cons: "Entertainment options are limited. Food could be better considering its business class."
Pros: "Good crew Seats good"
Cons: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"
Cons: "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"
Cons: "Very quick through immigration and customs. Then a short cab ride to city."
Pros: "Good value for money."
Cons: "Expensive wifi. Limited entertainment selection."
Cons: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"
Pros: "787 comfort /"
Cons: "Limited movie selection/ outdated newspapers/ food quality"
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Cons: "It was bit long. Especially long hault at abudhabi."
Pros: "Nothing"
Cons: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Pros: "A380 is a great plane to fly in, very roomy. Entertainment was good but could be improved by allowing access while plane is still on the ground. This is significant on these long haul flights as boarding commences about an hour before departure."
Cons: "Boarding was confusing. The gate showed as "open" sometime before boarding actually commenced which was confusing. The seats have a very strange headrest thing you can't move which I found a bit annoying. Otherwise seat was good."
Pros: "Aircraft, crew, comfort, ground staff."
Cons: "Food and entertainment are average. Movies are old."
Pros: "Nothing! Except the fare was low."
Cons: "This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience."
Pros: "the nice crew- the relative speed of boardinf"
Cons: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."
Pros: "The entertainment is good but there could be a better selection."
Cons: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"
Pros: "Pleasant SYD - LHR flight with a decent amount of room"
Pros: "I loved everything about the airline and the service provided except for one detail. The staff was great and very concerned with all passengers and their safety."
Cons: "Your average male isn't 150 lbs anymore. Seats are a little smaller than I experienced on previous trips. But still better than others."
Cons: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Pros: "Great staff"
Pros: "Window seat for solo business traveler is nice; private. Crew were very attentive; and supportive when discovered a friend was booked in business on the same flight."
Cons: "Etihad no longer providing pajamas to change into for long haul flights when you'll inevitably be sleeping. There's no bedding provided to make the hard seats more comfortable for sleeping. Need more storage for personal items."
Pros: "cabin layout, seat comfort, music selection"
Cons: "did not receive boarding pass for connecting flight lost luggage food selection is poor movie selection is poor"
Cons: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."
Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Cons: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Pros: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
Cons: "My son's tv monitor didn't work"
Cons: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
Cons: "Food presentation"
Pros: "Everything"
Cons: "I couldn't sleep on the plane."
Pros: "clean toilets"
Cons: "breakfast food was more oriented toward near east taste than western tastes. Very bumpy ride,the pilots should have tried to go around turbulence or reduce speed,etc."
Pros: "efficient methods. kind polite staff. security workers were helpful and instructive, and kept order."
Cons: "tremendous amounts of walking in abu dhabi airport. not ideal for elderly or children. or anyone exhausted from travel."
Pros: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Cons: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"
Pros: "The service was good but sleepers not as good as other airlines. Another tight. And the entertainment offering is not very good. Movies TV etc"
Cons: "If you are flying from AUH to JFK, they pre-clear you for US Customs. What they don't tell you is that the cut-off to get to the gate is one hour before departure. I took a leisurely stroll down to the gate when he signs said 'boarding soon' and was denied entry to the flight. The next one was in seven hours, so I spent the night in the terminal. The big slap in the face, aside from how rude the staff were: they won't just put you on the next flight. You have to buy a new ticket, full fare. It cost me more to get home than the original round trip ticket did to begin with. Trying to discuss this is fruitless - they are absolutely not interested in helping, but instead use phrases like "you are the one that is wrong" and "why should we pay for your mistake". Essentially, I was held hostage in Abu Dhabi and forced to pay a heavy charge to leave."
Pros: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Cons: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."
Pros: "Probably one of the more comfortable flights I've been on."
Cons: "We got rerouted through Singapore for an unscheduled stop, had a flight crew change which added 3 hours onto the flight which caused me to nearly miss my connecting flight to Bahrain. I did make the flight being the last person to board, but my bag did not."
Pros: "Very old and not up to date . Not enough choice ."
Cons: "Wider choice more current content especially movies ."
Cons: "The crew was not helpful in keeping us informed about the delay, or in helping us make our connections."
Pros: "Business Class is amazing! From the time you step on board the staff is helpful, courteous, and provide excellent service. The private seats were comfortable, food was good, and overal this was a great flight!"
Cons: "I didn't like they seperated me and my friend with different seat assignments."
Cons: "Lot of room to improve in all areas."
Pros: "Comfort on plane was good"
Cons: "Nothing"
Cons: "I wouldn't fly Etihad again because they lost my bags twice"
Pros: "It was Kenya airways flight that was to depart at 625pm but due to overbooking it my dad's flight left at 930pm"
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Cons: "My son has a DPNA for traveling - none of the airline staff was aware of it or what it even means. Traveling with children with disabilities is hard enough, airline and ground staff should not make it more difficult."
Cons: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Pros: "Everything was smooth. Crew always smiling and helpful."
Pros: "The movies were good"
Cons: "Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay"
Pros: "The seats were comfortable and spacious"
Cons: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Pros: "Crew quiet experienced and courteous."
Cons: "Legroom would good"
Pros: "That it was a direct flight"
Cons: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Pros: "Efficient boarding"
Cons: "Headphones provided for the entertainment screen"
Cons: "The entertainment system was horrible."
Pros: "Price was really good"
Cons: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Cons: "No inflight entertainment or, if there is, there are no headsets."
Pros: "Price"
Cons: "Meals, Bathrooms."
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "On time departure. Nice lounge"
Pros: "Roomy business class"
Cons: "Immigration at MCT - too many flights at the same time."
Pros: "Ease of transfer and information"
Cons: "No option on dietary requirements"
Cons: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."
Pros: "On time, Comfortable seats Good food"
Cons: "Rather cold in the cabin"
Pros: "Decent entertainment system and choices."
Cons: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Crew making announcements on landing were unprofessional, heard co-pilot or steward laughing in the background - while captain droned on in Arabic - this does not engender confidence in their ability to fly the plane!"
Pros: "Quick boarding and disembarking. Polite crew members."
Cons: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."
Pros: "Business lounge & airport in Muscat efficient in operation"
Cons: "Seats in business were ok but do not offer the position options that most airlines offer in Business."
Pros: "Nice service"
Cons: "Poor amenity kit and not as good as the usual oman Air lie flat seat"
Pros: "Good aircraft from Muscat to Bangkok"
Cons: "The food was really sad"
Pros: "Nothing"
Cons: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"
Pros: "Service, food, Cabin cleanliness, friendly service"
Pros: "Yes"
Cons: "Nil"
Cons: "Every thing was good"
Pros: "Service was outstanding"
Cons: "The headphones didn't work"
Pros: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Cons: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Cons: "1. Waiting in a closed doors transfer bus w/o AC 15+ min just in front of the plane because it wasn't ready for the passengers. (Unaceptable) 2. Flight attendant unable to pick an organized trashbag politely given to her(unaceptable) ; next time all trash will be left in the seat like all passengers do."
Pros: "The aircrafts are good and comfortable, food is acceptable and air crew is curtious"
Cons: "The tickets issued to us specified that we were allowed 2 pieces of checked luggage each piece max of 23 Kg. The check in staff refused to accept the baggage allowance as was shown in the ticket . They insisted that the agent issued the ticket wrongly and they will only allow 2 pieces weighing total 30 kg. It was embarrassing as we had brought luggage as per tickets issued. IF THE AGENT APPOINTED BY OMAN AIR HAD ISSUED A WRONG TICKET, IT IS THE PRINCIPAL WHO IS RESPONSIBLE WHICH IN THIS CASE IS OMAN AIR. IT WAS A BAD EXPERIENCE AND OMAN AIR HAS TO COMPENSATE. The entertainment screens did not work for quite some time."
Pros: "Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious."
Cons: "Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess."
Pros: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Cons: "Food wasn't great, but can't complain about the meat or veggie option."
Pros: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Cons: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."
Cons: "I bought expensive souvenirs from Kathmandu duty free and they refused to me at boarding gate that it's heavy, after long explanation they took my bag and said that I'd collect it at Abu Dhabi airport but never put it on flight even. Supervisor was extremely unreasonable and was not willing to understand that weight issue doesn't apply on duty free shopping."
Pros: "Hospitality and efficiency."
Cons: "There could be a drinks trolley at the back to help yourself"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Cons: "What airline in 2017 requires you to present your credit card if booked using CC at time of bording, then takes 20 minutes to verify this? Oman air does. In addition, they called me to tell me my flight time changed and so decided to push the flight back one day, so they rebooked me. Then at airport was told i missed my flight...completely maddening and had to throw a fit before they finally booked us on the flight we were told by phone we had yet didnt seem to register in their systems."
Pros: "The staff were very sweet and the food ok as airline food goes but..."
Cons: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."
Pros: "Movies"
Pros: "Nothing"
Cons: "The food The crew The seats"
Pros: "Most comfortable seats on the sector Lahore to Muscat, flat beds. Lounge arrangement at Muscat airport was very comfortable given that I had a long layover. Food served was mostly good and the attending crew were quite courteous!"
Cons: "No new movies on the entertainment system with limited choice."
Pros: "NOTHING"
Cons: "We were kept over an hour in the plane waiting for some connecting flight passengers without AC and with a temperature of 40 degrees. We were sweating and we got sick. They could have kept us waiting in the airport instead"
Pros: "flight wasn't full"
Cons: "service for an international airline as very poor, rude and unfriendly from boarding to cabin crew on all four flight"
Pros: "Cabin crew is friendly"
Cons: "All the ground stewards are useless, customer service terrible! I tried to change my boarding pass to early flights back to bahrain, they cant do any thing but to tell me to relax and sit down! I missed 2 flights going to bahrain and they let me waited for 13hrs at the airport! Flying time from MCT to BAH only takes 1 1/2 hrs! their ground staff are super lazy for them to assist passenger are so so impossible to do!"
Pros: "It was a very good experience, the gap of stay is only a bit hard to cope-up."
Cons: "Long time (7+hrs) waiting during Transit."
COVID-19 information
Safety measures for airlines flying to Muscat
Airlines flying to Muscat have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Muscat
Mandatory masks
Masks required on board, masks provided on flights to Muscat
Social distancing seating
Middle seats unavailable to book on flights to Muscat
Pre-flight testing
Testing for antibodies, testing for symptoms for flights to Muscat
Flexible cancellations
Waiving of change fees. Search flexible flights to Muscat
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