Book Dollar hire cars in Sacramento

Reviews for Dollar in Sacramento

Recent reviews

Traveller rating

Wonderful

11

Very Good

8

Good

1

Okay

9

Fair

0

Mediocre

0

Poor

28

2.0

After waiting for 10 min they said my car wasn't available. Waited another 10 min and then canceled. Staff was not customer friendly and did not respond well to or resolve my complaints. When I said I was going to Alamo one staff member said"good luck" sarcastically.Reviewed 21 Jan 2024

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4.0

Pickup was easy but later we discovered the driver side front lock did not work and when you started the car up and backed up, the brakes made an awful sound. Brought these to the attention of the manager when we brought the car back. They did an investigation but we have not heard back from them.Reviewed 1 Jan 2024

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2.0

Cons:When I arrived at the airport to pick up my car there were almost 80 people in line with one person working the counter. It took me over an hour and a half to get to the desk. Will never do this again.Reviewed 17 May 2021

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2.0

Pros:Nothing,Cons:Should have had my car ready when expected, They gave me a car where you couldn't start the car. Gave me something I didn't really want or would have had to wait another 45 min on top of what I had already waited.Reviewed 14 May 2021

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6.0

Cons:If I got the car I orderedReviewed 11 May 2021

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8.0

Pros:The car was very clean. The shuttle service was convenient and easy to use.Cons:I did not know return procedure for after hours return. It was unclear if I was to leave the key in the car or inside. The office was closed and I finally learned from another customer about the drop box.Reviewed 5 May 2021

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6.0

Pros:Only one person was working and the line took more than an hourReviewed 4 May 2021

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8.0

Cons:There was a long line at pick up. I waited about 75 minutes. There were three to four agents. So maybe it’s just the nature of the business. Also, I’m not a fan of interior deodorizer smells. But it was tolerable.Reviewed 27 Apr 2021

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10.0

Pros:Very convenient and easy. Staff was helpful.Cons:Staff member could’ve been a little more friendlier.Reviewed 27 Apr 2021

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2.0

Cons:Our flight was changed our $163 card turned into a $400 car which really frosted me up because we weren't expecting that expenseReviewed 20 Apr 2021

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2.0

Cons:There was a huge line of people waiting to get their cars and despite this the one and only rep left, saying over her shoulder, someone will be right with you. No one replaced her. There were 3 agents at the hertz counter right next door. It took them several minutes to acknowledge the line of 10+ people waiting at dollar. This was not a busy time at the car rental place. Dollar was the only one with a line greater than 2 people. All-in-all I waited for almost an hour to get my car which was the same amount of time it took to fly to Sacramento from LA. The reps at Hertz did not seem to care that there was this line of people stranded. No “thank you for waiting.” In fact, when I finally got up to the counter and told the rep I was surprised dollar hadn’t scheduled staff at that time, his response was “actually I think we’re going a good job.” Good customer service would have gone a long way here and it was definitely absent at dollar and hertz.Reviewed 17 Apr 2021

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8.0

Pros:Drop-off was easy Customer support on the phone was greatCons:Front desk could have been more accommodating. Fortunately I was able to call phone support to get the assistance I needed The car needed a better cleaning in regards to the odor. Strong weed smellReviewed 2 Mar 2021

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• Where are some good places in Sacramento to get a Dollar rental car?

  One of the most popular places to pick up a rental car through Dollar in Sacramento is at the Sacramento International Airport (SMF). One of the reasons is that the airport is just a short distance from the center of Sacramento, and travelers can easily access this airport by taking Interstate 5 north out of the city. Whether you are arriving at the airport by air or on the ground, getting a rental is going to be easy since the airport offers a separate rental car facility. This is especially convenient for passengers not arriving by air as they do not have to deal with making their way to a busy terminal building to get their rental.

• What is a good reason to use Dollar in Sacramento?

  Dollar typically provides clear and transparent rental policies so you can understand the terms and conditions before making a reservation. Dollar offers 24/7 roadside assistance, providing peace of mind in case of emergencies or unexpected issues during your rental. Additionally, Dollar often provides flexible rental terms, allowing you to choose from short-term or long-term rentals based on your travel plans. Dollar's rental staff in Sacramento are often knowledgeable about the area, offering valuable insights and advice on navigating the city, finding parking, and local attractions.

• Where should I plan on parking my Dollar rental car in Sacramento?

  Look for available on-street parking spots. Be sure to check for parking signs and regulations, as some areas may have time restrictions or require payment at meters. In many parts of Sacramento, street parking is metered during specific hours. In these spots, you should expect to pay about $3.50 to $4.75 for 2 hours of parking. Sacramento has numerous parking garages located throughout the city, especially in downtown areas. These garages offer secure and convenient parking options. Pricing can vary, so be prepared to pay hourly rates that range from $6 to $12 for 2 hours of parking.

• What is the most popular car hire from Dollar in Sacramento?

  Premium (Acura TLX or similar) is the most frequently booked car hire type from Dollar in Sacramento.

• How many car hire locations does Dollar have in Sacramento?

  Dollar has 1 hire location in Sacramento. Take a look at our Dollar hire location map to find the best car hire near you.

• Does Dollar have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes