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5 locations in Elliott
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Reviews
2.0 Poor
May 2021
Cons:
The car I reserved was not available at the airport. Instead it was located 10 miles from the airport and the location was closed before I could pick up the car. Left stranded at the Pittsburgh airport and no one at the Enterprise location would help unless I wanted to pay double and take a smaller car.6.0 Okay
Nov 2020
Cons:
A $200.00 deposit was required when I rented the vehicle (I was informed the deposit would be credited when I returned the vehicle.). When I returned the vehicle a day early, clean and without damage I was not given a receipt (paper or email.) Here we are 5 days later and no sign of my deposit. Disappointing.2.0 Poor
July 2020
Pros:
They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing.Cons:
They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing. Better - fill the reservation6.8 Okay
Sept 2019
Pros:
Car was goodCons:
I paid double than what it said on kayak2.0 Poor
July 2019
Pros:
NothingCons:
The location had no car available. Would have liked a car10.0 Wonderful
July 2019
Cons:
Disappointed that I had to Uber back & forth to the airport which in essence added $50 on to my rental which nullified the great rate. Enterprise on Campbells Run Road in Pittsburgh would benefit its customers by shuttling its customers to the airport. Next time I will get a rental at the airport.2 locations in Elliott
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Reviews
10.0 Wonderful
Oct 2022
6.0 Okay
May 2021
Pros:
In the morning at pick up, Chris was helpful. He let me know that I could bring my car back a bit later than original time since I rented it for the day. The front door said open 8-530pm but Chris said 5pm and probably a bit beyond that time for closing, since things had changed a bit. I got stuck in unexpected traffic and my ETA was one minute after 5pm. I called at 430 pm and let the guy (no name) I was hoping to be there before five but it could be 501pm. He said they would not be there. I said I really hope you are because he told me that there was no drop box and I was leaving in the morning before they opened. I arrived at 501pm and the door was locked the gate to the rental lot was closed but not locked and no one came to the door. There was now a letter on the front door that was not there in the morning at pick up that said counter hours 8-4pm. So I called Hertz and the customer service agent told me to drop it at the airport. Wow. 1 minute delayed cost me 90 minutes of additional time and drive. Thank you to the hertz guy at the airport. Wonderful.8.0 Very Good
Mar 2021
Pros:
Staff was greatCons:
Clean truck2.0 Poor
Sept 2018
Cons:
Was not at the airport location.2.0 Poor
Nov 2017
Pros:
Not much.Cons:
So I booked and prepaid for a rental car from Hertz through Kayak for the Pittsburgh Airport, but after we landed and I got to the Hertz counter, Hertz informed me my reservation was for downtown Pittsburgh! 25 miles away! Because it was prepaid, Hertz couldn't/wouldn't change it, so we called the booking site. They couldn't/wouldn't change it either! Luckily it was only for a day rental and I was out the $39. Nothing ANYONE could do... I still needed a car so I asked at Hertz and the new price from Hertz was now $109 for the day! Really!? You gonna screw me out of $39 and then ask for $109 for a day!? I walked one counter over to Budget... the nice guy worked me a rate for $38 for the day! I rarely use Hertz and I now remember why. Never using them again! Never prepaying again. Never booking through a third party again. I think I'm just going to go directly to the Budget web site from now on...8.0 Very Good
Oct 2017
Pros:
car was adequate for our need.Cons:
kayak is either deceitful or incompetent. Ask for a rental car at the airport and they presented a location across town forcing me to call Hertz to straighten out. I will no longer use 3rd party aggregaters to book anything.One location in Elliott
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Reviews
6.4 Okay
June 2017
Pros:
Pickup was easy and smooth.Cons:
Drop off: When I arrived at my dropoff location the lady told me I would be charged $200 for bring it to the wrong location. Turned out the Avis in Pittsburgh gave me the wrong car that was reserved for someone else, and because of this I had to pay for their mistake. I called customer service right after and fixed the fiasco, but I will not be getting my refund for up to 14 days. The lady at the drop off in Rome,NY was also not helpful.2.0 Poor
Oct 2022
2.0 Poor
July 2022
2.0 Poor
Dec 2021
10.0 Wonderful
July 2021
One location in Elliott
Filters
Reviews
9.2 Wonderful
Apr 2018
Pros:
Easy to find locationCons:
Hard to find my car (no one assisted me)4.4 Mediocre
Dec 2017
Cons:
My pickup was scheduled for 6 pm, and when I arrived at 6 the office was closed. The only Budget office still open was the airport and the were sold out of cars. So I had to wait until the next morning to pick up a car, forcing me to cancel appointments for the next morning. When I finally picked up the car the next morning they neglected to fill the windshield wiper fluid. It had recently snowed, and my windshield got so dirty on the turnpike that I couldn't see except for through one spot. It was extremely dangerous driving to the next rest stop where I purchase wiper fluid of my own. I am extremely disappointed.3.6 Poor
Nov 2016
Cons:
Front fender of the car was not properly attached. Attendant didn't note on the rental agreement. Attendant receiving the car when I was done insists I had an accident with the car. If I had, there would be scratches on the fender. There aren't any--it looks like brand new except for that it's popping off the side of the car (I've kept the pictures). If I get charged for anything, I'll definitely never use Budget again (or Avis either).2.0 Poor
July 2023
2.0 Poor
Mar 2023
One location in Elliott
Yes. Based on our information, DOLLAR in Crafton Heights is the cheapest car hire location in Pittsburgh. It is located at 1000 Airport Blvd.
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