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2 locations in Shadyside
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Reviews
2.0 Poor
Nov 2022
8.0 Very Good
Nov 2022
10.0 Wonderful
Oct 2022
5.9 Fair
June 2021
6.0 Okay
May 2021
Pros:
In the morning at pick up, Chris was helpful. He let me know that I could bring my car back a bit later than original time since I rented it for the day. The front door said open 8-530pm but Chris said 5pm and probably a bit beyond that time for closing, since things had changed a bit. I got stuck in unexpected traffic and my ETA was one minute after 5pm. I called at 430 pm and let the guy (no name) I was hoping to be there before five but it could be 501pm. He said they would not be there. I said I really hope you are because he told me that there was no drop box and I was leaving in the morning before they opened. I arrived at 501pm and the door was locked the gate to the rental lot was closed but not locked and no one came to the door. There was now a letter on the front door that was not there in the morning at pick up that said counter hours 8-4pm. So I called Hertz and the customer service agent told me to drop it at the airport. Wow. 1 minute delayed cost me 90 minutes of additional time and drive. Thank you to the hertz guy at the airport. Wonderful.2.0 Poor
Apr 2021
Cons:
Car was very dirty dog hair everywhere lots of sticky stuff around gear shift an windshield wiper switch was broken an it rained the hole time we had the vehicle #will never from that location again4 locations in Shadyside
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Reviews
10.0 Wonderful
Nov 2023
5.6 Fair
July 2019
Pros:
Staff was friendly and car drove well.Cons:
Car was filthy. I had to clean it myself inside and out to drive. Also both the registration and inspection had expired 3 months prior.8.0 Very Good
Feb 2017
Cons:
The smell in the car2.0 Poor
Jan 2017
Pros:
I called about 10 AM to advise them I would be about an hour and a half late late picking up the vehicle. Instead of 12 it would be more like 1:30 or 2PM. My paper work said that thy closed at 1 PM however they had decided to close at 12 PM. I asked them if they could stay open until I got there but they would not stay past 1230. Considering that it was a ten day rental I would have thought they would be more accomadating. They weren't and I had no car until Tuesday when I got one from the Enterprize at the airport who provide excellent service and flexibility.Cons:
Their service and restrictive way in which they operate. not customer oriented.2.0 Poor
Dec 2016
Cons:
They promised me by email that the total amount was $379, but they charged me $479. I Called them and they agreed to fix it, and it has been one week, and still no refund. Bad customer experience.One location in Shadyside
2 locations in Shadyside
Filters
Reviews
6.0 Okay
Dec 2019
Pros:
Angelo is greatCons:
The prices are way to high for someone who rents by the week2.0 Poor
May 2018
Cons:
Didn't accept my card.2.0 Poor
June 2017
Cons:
I typed in Pittsburgh Airport for my pick up/drop off location assuming it would be at the airport. When I went to the counter, I was told it was an offsite location 15 miles away...6.4 Okay
June 2017
Cons:
Guy while returning the car was in a bad mood. Shouted where to park, and then was just rude in general. Overall wont be dealing with this store again.4.8 Mediocre
May 2017
Pros:
The guy working the counter was awesome. The old lady was rude, rushed, and in a panic with 3 customers there. She pre-allocated out the damage form and then got mad I didn't sign it before seeing the car. Then when I saw it there was two very noticible dents through the paint. The guy working the counter was awesome or I would have given the experience 1 star.Cons:
The old lady was rude2.0 Poor
Oct 2016
Pros:
I couldn't rent the car because I had a debit card and my credit score wasn't high enough? That makes no sense if you are an entrepreneur and you are growing a business in today's economy.Cons:
I will stay with enterprise.One location in Shadyside
Yes. Based on our information, DOLLAR in Crafton Heights is the cheapest car hire location in Pittsburgh. It is located at 1000 Airport Blvd.
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