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3 locations in Hays
Filters
Reviews
10.0 Wonderful
Oct 2022
6.0 Okay
May 2021
Pros:
In the morning at pick up, Chris was helpful. He let me know that I could bring my car back a bit later than original time since I rented it for the day. The front door said open 8-530pm but Chris said 5pm and probably a bit beyond that time for closing, since things had changed a bit. I got stuck in unexpected traffic and my ETA was one minute after 5pm. I called at 430 pm and let the guy (no name) I was hoping to be there before five but it could be 501pm. He said they would not be there. I said I really hope you are because he told me that there was no drop box and I was leaving in the morning before they opened. I arrived at 501pm and the door was locked the gate to the rental lot was closed but not locked and no one came to the door. There was now a letter on the front door that was not there in the morning at pick up that said counter hours 8-4pm. So I called Hertz and the customer service agent told me to drop it at the airport. Wow. 1 minute delayed cost me 90 minutes of additional time and drive. Thank you to the hertz guy at the airport. Wonderful.8.0 Very Good
Mar 2021
Pros:
Staff was greatCons:
Clean truck2.0 Poor
Sept 2018
Cons:
Was not at the airport location.2.0 Poor
Nov 2017
Pros:
Not much.Cons:
So I booked and prepaid for a rental car from Hertz through Kayak for the Pittsburgh Airport, but after we landed and I got to the Hertz counter, Hertz informed me my reservation was for downtown Pittsburgh! 25 miles away! Because it was prepaid, Hertz couldn't/wouldn't change it, so we called the booking site. They couldn't/wouldn't change it either! Luckily it was only for a day rental and I was out the $39. Nothing ANYONE could do... I still needed a car so I asked at Hertz and the new price from Hertz was now $109 for the day! Really!? You gonna screw me out of $39 and then ask for $109 for a day!? I walked one counter over to Budget... the nice guy worked me a rate for $38 for the day! I rarely use Hertz and I now remember why. Never using them again! Never prepaying again. Never booking through a third party again. I think I'm just going to go directly to the Budget web site from now on...8.0 Very Good
Oct 2017
Pros:
car was adequate for our need.Cons:
kayak is either deceitful or incompetent. Ask for a rental car at the airport and they presented a location across town forcing me to call Hertz to straighten out. I will no longer use 3rd party aggregaters to book anything.4 locations in Hays
Filters
Reviews
6.8 Okay
Sept 2019
Pros:
Car was goodCons:
I paid double than what it said on kayak10.0 Wonderful
May 2019
Pros:
Drop-off was very quick and efficient.2.8 Poor
Jan 2019
Pros:
They gave me a quarter tank of gasCons:
I felt manipulated. The representative lied to me about what the minimum amount of insurance I could have was, and tried to charge me for it. I caught him in his first lie then he said he could go a bit lower on the charge. Still wouldn’t allow me to get no extra insurance which I thought was fishy.2.0 Poor
May 2017
Cons:
Flight was late and facility was closed9.2 Wonderful
Jan 2017
Pros:
They called in advance to confirmCons:
When I learned they were 30 minutes from the airport.8.4 Very Good
Oct 2016
Pros:
Friendly helpful staff. Reasonable price.Cons:
The musical ditty the Kia played upon entering and exiting the car. So annoying. And the seat didn't fit me well. But that is Kia, not Enterprise.2 locations in Hays
One location in Hays
Yes. Based on our information, DOLLAR in Crafton Heights is the cheapest car hire location in Pittsburgh. It is located at 1000 Airport Blvd.
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