Overview

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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town (Penang) 10250, Malaysia
+60 4370 7000

$50+

Overall guest ratings

7.0/10 Good
based on 3,003 reviews

Review highlights

  • 8.9
  • 7.3
  • 4.2
  • 3.5

Good to know

  • Spacious rooms

Nearby

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    About

    Brimming with matchless elegance, top-notch provisions, and cordial, genuine service, The Gurney Resort Hotel & Residences in George Town, Penang, Malaysia truly stands out among the multitude of hotels in the locale. It offers Studio Suite and 2 Bedroom Suite all equipped with Air-conditioning, Electronic locks, Cable TV, Free Wi-Fi Internet access, Full-size writing desk and 3-seater sofa lounge set, Room safe. Some of its facilities and services are The Grand Ballroom – an ideal venue for special occasions and celebrations such as weddings, seats up to 900 persons, Coffee House – provides a wide array of international, fusion, and local flavors, including delectable a la carte menus and a hearty buffet spread, Bar, Outdoor swimming pool, Fitness room/gym, Spa, jacuzzi, massage services, Sauna and steam room, Games and recreational activities. Here are other must-visit places in Penang, Malaysia that guests can visit within driving distance from the hotel: Wat Chayamangkalaram Buddhist Temple – 1.6 km, Penang’s Traditional Joss Stick Maker – 2.1 km, Georgetown – 3 km, Firefly Haven – 5 km, Snake Temple – 20 km, Penang Bird Park – 26.4 km.

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    The Gurney Resort Hotel & Residences

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Non-smoking rooms available
    • Internet
    • Gift shop
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 3,003 reviews
    • 8.9 "Location is great."
      9.1 "91% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
      7.3 "73% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      8.2 "82% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "High comfort."
      9.8 "98% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Service is ok."
      5.2 "Only 52% thought the service was professional."
      5.0 "Hotel security was average, thought 50%."
    • 5.2 "Food is average."
      6.0 "The price was ok for 60%."
    • 4.2 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 3.5 "Wellness & sports facilities were not very nice."
      2.8 "72% didn't like the fitness area."
    • 3.4 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
      2.8 "Dirty pool, said 72%."
    • 3.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 660 reviews
    • 8.8 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.1 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.0 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.1 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
    • 2.9 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    based on 1,831 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
      8.5 "City centre within easy reach, said 85%."
    • 7.3 "High comfort."
      9.6 "96% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 7.3 "Good pool."
    • 5.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.7 "Service is ok."
      5.8 "Only 58% thought the service was professional."
      5.5 "55% found the room service acceptable."
    • 4.0 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      5.0 "50% considered the lobby entrance to be so-so."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.7 "73% didn't like the fitness area."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      5.0 "50% considered the lobby entrance to be so-so."
    View all review categories

    Overall rating

    6.8 Good
    based on 240 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to shopping."
    • 7.5 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Service is ok."
    • 5.4 "Rooms are ok."
    • 4.0 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.9 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 2.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.5 Good
    based on 270 reviews
    • 8.9 "Location is great."
      8.1 "81% appreciated the closeness to the beach."
    • 7.4 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 5.3 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 5.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 4.8 "Disappointing food."
    • 4.2 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
    • 3.4 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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