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Best Western Hospitality Hotel & Suites

5500 28th Street Southeast, Grand Rapids, MI 49512-2052, United States
+1 616 949 8400

$108+

Overall guest ratings

7.8/10 Good
based on 662 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.2
  • 5.9

Nearby

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    About

    Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away. Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure. Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Laundry facilities
    • Cable or satellite TV
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 662 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Good access to the airport, said 100%."
      7.1 "City centre within easy reach, said 71%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.0 "80% were happy with the shuttle service."
    • 8.8 "Food is delicious."
      9.0 "90% loved the menu selection."
      9.5 "95% were happy with the price."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said the rooms were modern."
      6.0 "60% thought the kitchenette was ok."
    • 5.0 "Internet is average."
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    Overall rating

    7.7 Good
    based on 264 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.8 "Food is delicious."
    • 7.7 "Good pool."
    • 7.0 "Good cleanliness."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 6.2 "Average comfort."
      7.0 "70% said the beds were comfortable."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.6 "Only 66% said rooms were big enough."
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    Overall rating

    7.2 Good
    based on 258 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.9 "Food is delicious."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good pool."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
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    Overall rating

    8.2 Excellent
    based on 92 reviews
    • 9.6 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 8.5 "Good value."
    • 6.4 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    based on 46 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 6.9 "Average comfort."
    • 6.5 "Average cleanliness."
    • 5.7 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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