Overview

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Best Western Hospitality Hotel & Suites

5500 28th Street Southeast, Grand Rapids, MI 49512-2052, United States
+1 616 949 8400

$110+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.7/10 Good
based on 593 reviews

Review highlights

  • 10.0
  • 9.7
  • 8.8
  • 6.4

Good to know

  • Spacious rooms
  • Clean rooms

Nearby

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    About

    Guests of the BEST WESTERN Hospitality Hotel & Suites will be pleased to find that each well-appointed guest room and suite includes satellite television with HBO®, a refrigerator, microwave and complimentary high-speed wireless Internet access. Other amenities offered at this Grand Rapids MI hotel include a complimentary hot breakfast buffet each morning, complimentary dinner every Monday through Thursday, a sparkling indoor heated swimming pool; largest in the area, hot tub and a complimentary airport shuttle service to the Gerald R. Ford International Airport - located just three miles away. Close to Frederik Meijer Gardens & Sculpture Park, John Ball Zoo, Gerald R. Ford Museum, Van Andel Arena, Grand Rapids Drive and 30 minutes away from Michigan's Adventure. Business guests of the BEST WESTERN Hospitality Hotel & Suites will also appreciate this Grand Rapids MI hotel's close proximity to local businesses including the Grand Rapids Medical Mile. The Medical Mile is home to the Grand Rapids Community College, Spectrum Health's Butterworth Hospital Complex, Grand Valley State University's Cook-DeVos Center for Health Sciences and Michigan State University Secchia Center Medical School. The BEST WESTERN Hospitality Hotel & Suites is a hotel in Grand Rapids that is close to Amway®, Meijer®, Cascade Engineering® and Steelcase Headquarters. The Best Western is centrally located within minutes to over 100 restaurants, many of them participating popular Annual Restaurant Week. Coming in for a sporting event? This Grand Rapids MI hotel location is near Aquinas, Calvin, Cornerstone, Davenport and Grand Rapids Community Colleges. Located only minutes from Patterson Ice Arena, MVP Field House (directly across the street) and AMF Eastbrook Lanes Bowling Center.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Laundry facilities
    • Cable or satellite TV
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 593 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
    • 8.8 "Great service."
    • 8.7 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 6.4 "Internet is average."
    • 6.3 "Sufficient wellness & sports facilities."
    • 5.8 "Rooms are ok."
    View all review categories

    Overall rating

    7.8 Good
    based on 219 reviews
    • 9.6 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.3 "Food is delicious."
    • 6.8 "Pool is mediocre."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
    • 5.3 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
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    Overall rating

    7.2 Good
    based on 195 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.9 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Food is delicious."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.0 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
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    Overall rating

    8.1 Excellent
    based on 106 reviews
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Good value."
    • 8.7 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 4.6 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.0 Good
    based on 71 reviews
    • 9.7 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 5.7 "Rooms are ok."
    • 4.2 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    data provided by TrustYou

    Recent reviews


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