Overview

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Hakuba Highland Hotel
Top Family Hotel

21582 Hokujo Hakuba, Hakuba 399-9301, Japan
+81 261 723 450

$96+

Overall guest ratings

8.7/10 Excellent
based on 669 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.8
  • 6.6

Good to know

  • Great menu
  • Great view
  • Professional service

Nearby

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    About

    With ski-in/ski-out access, Hakuba Highland Hotel allows you more time for downhill skiing. Guests can enjoy Japanese cuisine at MAIN DINING ROOM, which serves dinner, and the sauna makes for a relaxing end to the day. Nice touches like deep soaking tubs, bathrobes, and slippers are offered up in all rooms. A free ski shuttle is also available.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Bicycle hire
    • Game room
    • Skiing
    • Restaurant
    • Air-conditioned
    • Sauna
    • Ski-in/Ski-out
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Tennis
    • Safe
    • Washer/dryer available in-room
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Train station shuttle
    • Free ski shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 669 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
      9.7 "97% were happy with the shuttle service."
      9.4 "94% said the recreation staff was great."
    • 8.8 "Very nice wellness & sports facilities."
      7.3 "73% said that wellness & sports facilities were clean."
    • 8.1 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Rooms are great."
      9.5 "95% thought the view was good."
      8.4 "84% were happy with the bathroom."
      7.5 "75% appreciated the modern rooms."
      7.7 "77% said rooms were clean."
      8.1 "Well-maintained, according to 81%."
    • 6.6 "Vibe was decent."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
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    Overall rating

    8.5 Excellent
    based on 274 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.8 "98% were happy with the shuttle service."
    • 9.1 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.2 "Location is great."
    • 8.1 "Rooms are great."
      9.5 "95% thought the view was good."
      8.5 "85% were happy with the bathroom."
      7.8 "78% said rooms were clean."
      7.6 "76% appreciated the modern rooms."
      8.2 "Well-maintained, according to 82%."
    • 6.7 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."

    Overall rating

    8.8 Excellent
    based on 247 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.9 "Breakfast is good."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.7 "Food is delicious."
      9.2 "92% loved the menu selection."
      10.0 "100% enjoyed the side dishes."
    • 8.4 "Rooms are great."
      9.7 "97% thought the view was good."
      8.2 "82% were happy with the bathroom."
      7.8 "78% appreciated the modern rooms."
      8.1 "Well-maintained, according to 81%."
      7.9 "79% said rooms were clean."
    • 6.5 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
    • 4.5 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
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    Overall rating

    8.6 Excellent
    based on 147 reviews
    • 8.9 "Breakfast is good."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.5 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.5 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.3 "Location is great."
    • 6.9 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great menu"
    "Great view"
    "Professional service"
    data provided by TrustYou
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