Book Hertz car rentals at Baton Rouge Ryan Airport

Baton Rouge, LA, United States - Ryan
28 May — 4 Jun
Same drop-off
Baton Rouge, LA, United States - Ryan
Sat 28/5
Noon
Sat 4/6
Noon
Driver's age:

Reviews

Overall rating7.7 GoodBased on 58 reviews
Cleanliness
8.1
Comfort
7.9
Overall
7.5
Pick-up/Drop-off
7.4
Value for money
7.7

Recent reviews

Traveller rating
11
7
4
4
0
Find reviews that mention:
10.0
Cons:If the service desk would answer the phone! I left my sunglasses in the vehicle and would like to retrieve them! Lost and found has been created!Reviewed 7 Jul. 2021
review fromkayak
4.0
Pros:No cars were available at the time of my reservation. I had to wait 2 hours for a vehicle. I was promised the very next vehicle that came in. Of course the very next vehicle was a luxury vehicle, a Jaguar and even though the Jaguar was cleaned and ready, I had to wait another 20 minutes for the Chevy Malibu. I believe that this was 100% calculated and spiteful. The rental clerk, Theresa was super rude and defensive the entire time and I would even say hostile because she raised her voice at me and drove the cars wildly around the lot which can be viewed on camera I’m sure.Cons:Keep a reservation! When people are traveling, time is of the essence and they don’t have 2 hours to wait around foe their car when they have done everything correct. Don’t overbook and have decent customer service.Reviewed 20 Jun. 2021
review fromkayak
6.0
Pros:STAFF WAS FRIENDLY FOR PICK UP BUT THERE THERE WAS NO ONE AROUND AT ALL FOR DROP OFF. JUST A NOTE TO PUT THE KEYS IN A BOX.Cons:A LARGER CAR AND THEY HAD THEM AVAILABLE AND ALMOST $14 A DAY FOR AN EXTRA DRIVER IS AWFUL. I EVEN HAVE AAA AND THEY WOULD NOT HONOR A FREE EXTRA DRIVERReviewed 17 Apr. 2021
review fromkayak
6.0
Pros:The staff, in Allentown, at Lehigh International, were great. The lady working the counter there was friendly and polite. The staff at Baton Rouge Airport, now that's a different story. The lady working there was full of attitude. Dealing with her, she made you feel like you were inconveniencing her by being there.Cons:When I arrived at Baton Rouge to pick up my rental, they didn't have the vehicle type that my reservation was for. I made my reservation 7 days in advance, only to be told they didn't have any luxury vehicles. I did however get an SUV for the price of what my reservation was.Reviewed 14 Sep. 2020
review fromkayak
5.6
Pros:Staff at pick up of cargo van in Baton Rouge was mixed in responsiveness and helping. We had to make suggestions to staff which they should have pro-actively done for the customer. They were courteous but seemed not interested in engaging perhaps because they were so understaffed. We actually had a very poor experience with a reservation for mini-van at BTR which they could not fulfill nor were able to contact me (I can't understand why they did not reach out via email) over phone and this set us back a full day and a half. The staff there at BTR was not helpful nor very kind again they seemed overworked and without much interest in engaging or trying to resolve our issue.Cons:An email notification that our reservation for mini-van at BTR would have been very helpful and thoughtful, saving us much anxiety and grief. No one cared to offer any sort of adjustment for the short-comings and problems on their side. I don't think I will be doing business with Hertz anytime soon. It is so disappointing as I have always thought of Hertz (as I used them many times over the years) as the gold standard for rental...not anymore! Truly sad experience and impression from a once well known company.Reviewed 10 Jul. 2020
review fromkayak
9.6
Pros:easy pick up and drop off friendly counter helpCons:I could have ordered a bigger car. I was not sure we would have 3 passengers (6 foot 1" teenager).Reviewed 12 Aug. 2019
review fromkayak
2.0
Cons:Staff closed early and were not there for pick upReviewed 12 May 2019
review fromkayak
9.6
Pros:Super easy. Super quick.Cons:Could have been less expensive for what it was.Reviewed 7 May 2019
review fromkayak
2.0
Cons:I was unable to pick up the car due to weather delays preventing my flight from arriving before the Hertz office closed and your policy of no refunds meant I got nothing for my prepayment. I doubt I will ever prepay againReviewed 7 May 2019
review fromkayak
3.6
Pros:Proximity to airportCons:I made a reservation weeks ahead of time but when I got there they had rented out all the vehicles but one which wasnt what I had reserved. If I was 1 minute late, I wouldnt have had any vehicle to rent.Reviewed 18 Mar. 2019
review fromkayak
9.2
Pros:the staff was world classCons:they didn't give me a premium sedan but as compact KIA suv. She said it was an upgrade but I it had less room than my sedan usually does. I was a little bit uncomfortable the entire time.Reviewed 19 Feb. 2019
review fromkayak
4.4
Barely OkayPros:Nothing.Cons:Very slow processing to get car...unless you are a Gold member which I am not. Also the trunk would not open remotely. I pointed this out and their response was basically ... just use the inside lever. That is a problem when you then need to put down the stuff that needs to be put in there so you can get to that level. I needed to do this several times...once in the rain.Reviewed 8 Nov. 2018
review fromkayak

Other car rental agencies at Baton Rouge Ryan Airport scored

Hertz car rentals near Baton Rouge Ryan Airport

9291 General Chennault Drive, Hertz car hires

Address

9291 General Chennault Drive

Hours

Wednesday08:00 - 20:00
Friday08:00 - 20:00
Thursday08:00 - 20:00
Sunday09:00 - 17:00
Monday08:00 - 20:00
Saturday09:00 - 17:00
Tuesday08:00 - 20:00

Phone

+1 225 357 5222

Address

902 Main St

Hours

Wednesday08:00 - 20:00
Friday08:00 - 20:00
Thursday08:00 - 20:00
Monday08:00 - 20:00
Tuesday08:00 - 20:00

Phone

+1 225 778 0673

Top tips for renting a car from Hertz at Baton Rouge Ryan Airport

  • Mini hire cars from Hertz at Baton Rouge Ryan Airport are around -257% cheaper than other car types, on average

FAQs about renting a car from Hertz at Baton Rouge Ryan Airport