10.0
It was Rhonda that checked us in. I wish that great customer service experiences like I had with her were more common.Reviewed 2 Oct 2022
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8.0
Didn't give me RAV4 as it says when book, Kia Sportage is fine but doesn't consist some actived safety features, I should pay more attention on high ways.Reviewed 1 Dec 2021
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2.0
Thé service regarding pickup was bad. They said they would close at 6 on my agreement. When they called me they said they were closing at 4 pm. A huge difference for s traveler. I was bounced from kayak to beers to change the pickup time. Hertz didn’t think it was their problem. So I went back and forth. Finding the number to corset hertz was difficult and took a half hour. When I got through they said I should context the pick up location. That’s when I was told that they would be closing at 4. which high was false. I had to pick up my car two hours earlier than I planned because of that misinformation. I felt it was handled very badly and was a stressful experience. It had an impact on the time I decided to head to the airport which hindered my plans with my friends. All in all I wouldn’t do it againReviewed 22 Oct 2021
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8.0
Cons:Go for a larger car to navigate the lot holes of the Maritimes!Reviewed 3 June 2019
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6.8
Pros:Easy pick up and drop offCons:Way too expensive even for summerReviewed 27 July 2018
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5.2
Unclear specifications for rentalPros:The car we eventually received was clean and in excellent conditionCons:Be warned. When they say taxes and fees included. They by NO means mean all taxes and fees. Read the fine print ladies and gents. When I arrived to pick up the car we were informed of MANY extra charges. If you want an extra driver it is an extra 25-35$ per PER DAY. If you want full insurance coverage it is an extra 20-35$ a day PER DRIVER. If you are under 25 it is and extra 25-35$ a day PER DRIVER. When we arrived .to pick up the rental csr, I was informed that I would be unable to actually rent the car unless I rebooked it under a credit card with the main drivers name. I intended to be the sole driver, and do not have a credit card under my name. We had to completely rearrange our trip so that the person with the credit card was the main driver of the csr. Once that was all re arranged, we were invoiced almost 400$ for a car rental that we had booked for around 85$ online . Pretty ridiculous. I'm sure there are lots of details I have left out, feel frree to askReviewed 26 May 2018
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10.0
Pros:The worker in Charlottetown woke up at three in the morning to male sure I got my car which I desperately needed to transport my baby in. Also was able to easily extend the time with the car.Reviewed 15 Mar 2018
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9.2
Rental was effortlessPros:SUPER easy pick up and drop!! I don't know if it will be this easy for everyone, but you did not need to leave any extra time before your flight for the drop off.Reviewed 24 Nov 2017
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9.2
Pros:Friendliness of the Hertz agent. The car was great!Cons:When we dropped off the car it was not clear if we needed to wait for an agent. When one didn't appear, we parked and left the keys in the car and reported to the agent in the airport. Turned out we should have brought back the keys but the agent didn't require us to go back and pick up the keys. It would have been good if the agent at the time of pick-up had advised us of how to drop-off the car.Reviewed 10 Oct 2017
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10.0
Nice VehiclePros:Friendly service - helpful - clean and newish Jeep SUVCons:Cannot think of anythingReviewed 27 Aug 2017
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10.0
Pros:excellent and friendly serviceReviewed 1 Aug 2017
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9.6
Easy peasyPros:I loved that the rental place is right in the arrivals hall (perks of a tiny airport). Pleasant woman at the counter, and the cars weren't too far away.Cons:It might've been good to have at least one other person at the desk--seemed like the lady was a bit short handed! Or, maybe some more signage for car pick up.Reviewed 8 July 2017
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