Book Hertz car rentals at Madison Truax Field Airport

Madison, WI, United States - Truax Field
4 Oct — 11 Oct
Madison, WI, United States - Truax Field
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

" and patient"(in 2332 reviews)
"quick easy pick up/ off."(in 2382 reviews)
"Excellent and price"(in 668 reviews)

Cons

""Rude staff,r smelled like smoke""(in 5756 reviews)
""Rude staff,r smelled like smoke""(in 6133 reviews)
""Rude staff,r smelled like smoke""(in 5780 reviews)

Reviews

Overall rating6.5 GoodBased on 64 reviews
Cleanliness
6.5
Comfort
6.8
Overall
6.5
Pick-up/Drop-off
6.1
Value for money
6.7

Recent reviews

Traveller rating
9
2
3
2
0
Find reviews that mention:
2.0
DeniedPros:NothingCons:I did not like anything about this experience. The customer service was apathetic and unwilling to help. My money was taken out of my account to pay for the car. Upon arrival I was told there was a new change to the policy and they no longer accepted debit cards. Really put me in a horrible position since I ubered over and had to have the car to escort work to a gallery that was expected that day. They blamed to whole thing in 3rd party buying however a woman 15 mins later experienced the same situation. I asked for my money back the clerks just gave me a phone number. I was given the run around and I do not yet have a receipt fo my refund-and will not be refund for 2weeks. I was not treated with any type of kindness and was swindled out of my cash---I will not be using this company ever again they are garbage!Reviewed 28 May 2017
review fromkayak
2.0
Horrible customer service at MSN airportCons:I did not have the credit card on me that I prepaid for the reservation with even though I had my ID and plenty of other credit cards with my name. They told me my only option was to be treated as a walk up, completely rebook, pay a higher rate and go sort out any refund for my existing booking on my own. Worst customer service I have ever had from a rental car company. I called their online reservations got a full refund and took my dollars to enterprise where I was treated with respect. Will not use hertz again in madison, maybe anywhere.Reviewed 10 Apr. 2017
review fromkayak
2.0
Pros:Staff was trying to helpful but nothing they could doCons:I wasn’t able to rent the car due to a credit holdReviewed 15 Feb. 2021
review fromkayak
8.0
Cons:The vehicle didn’t have washer fluid in it when I got it and I had to go buy some.Reviewed 25 Dec. 2020
review fromkayak
10.0
Pros:quick easy pick up/ drop off. Clean comfortable vehicle.Cons:.Reviewed 23 Sep. 2020
review fromkayak
2.8
Rude staff and cars not cleanCons:The staff member checking you in was rude and seemingly intentionally slow. While using other rental car companies, you can be checked in and on your way in under a minute. At Hertz in Madison airport, in both occasions, the staff is exceptionally slow. They ask way too many questions regarding my contact info which should already be provided through the booking. In one occasion last fall, at the Madison airport, the agent was on a personal break and left the counter unmanned for 15 minutes. When he came back, he asked all Gold members to feel free to go in front of me on line. Some of those guests just arrived and I had been in line for 15 minutes. What made me the most angry though is their policy that requires the customers to personally return the keys to the rental counter in the terminal while also writing down the mileage and fuel status for them to look at later. This is doing the work for Hertz personnel who should be greeting you at the return lot to assist you. Hertz is simply saving money on personnel while forcing the customers to do the work for them. Even in 3rd world countries, you do not have to do that. Madison airport Hertz location is not run by people who care about the Hertz brand.Reviewed 18 Jul. 2018
review fromkayak
10.0
Pros:Quick, easy pick up and drop off. Nice clean comfortable vehicle.Reviewed 23 Sep. 2020
review fromkayak
9.2
Pros:Staff was friendly and patient.Cons:Wish there were more location options to pick up the car for one way drop offReviewed 19 Jul. 2019
review fromkayak
9.2
Good dealPros:Good price and easy access at airport.Cons:Cost of $13 / day per driver beyond 1 driver not charged by other car rental car companies seems excessive.Reviewed 20 Jun. 2017
review fromkayak
6.0
Pros:Car was niceCons:The lady at the counter left at midnight. My plane was delayed until 12:30. Had to take a cab to hotelReviewed 19 Jul. 2019
review fromkayak
4.0
Sloppy service at Madison AirportCons:Waited over 10 minutes at unmanned counter at Madison airport as the only agent was outside for a "personal" break. When he returned, he asked all of the people that were waiting behind me to skip past me if they were Gold Members. He then helped every last person in line if they were a Gold member until I was allowed to check in. When we got the car, the floors were filled with crumbs and salt from roads. The vacuum cleaner must be broken at this location.Reviewed 27 Feb. 2018
review fromkayak
6.0
Poor ServiceCons:Drop the car off at 6:30 AM. There was no empty spaces to put the car into, there was nobody at the counter or at the return area.Reviewed 5 Sep. 2017
review fromkayak

Hertz car rentals near Madison Truax Field Airport

4000 International Lane, Hertz car hires

Address

4000 International Lane

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+1 608 241 3803

Address

2101 Darwin Road

Hours

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00

Phone

+1 608 241 5597

Top tips for renting a car from Hertz at Madison Truax Field Airport

  • Supplier choice hire cars from Hertz at Madison Truax Field Airport are around 46% cheaper than other car types, on average

FAQs about renting a car from Hertz at Madison Truax Field Airport

  • Supplier choice (Class Special Car or similar) is the most frequently booked hire car type from Hertz at Madison Truax Field Airport.

  • 4000 International Lane is the closest Hertz hire car location to Madison Truax Field Airport. The telephone number for this location is +1 608 241 3803.

  • Yes