Book Hertz car rentals at Port of Spain Piarco Intl Airport

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2.0

The worst car rental experience that I have ever hPros:Absolutely nothing.Cons:Most of the employees at this alleged Hertz rental location were slow & confused. When we arrived at Piarco Airport at about 5am, we called Hertz & were told that even though we had made a reservation in advance, there were no rentals available. We sat at the airport for TWO HOURS, waiting for them to figure out a vehicle for us, although it should have been ready & waiting. Instead of taking a pre authorization for the depsoit, we were charged a full $600 which is $100 more than they originally stated because of the car that we ended up with was a (tiny) SUV, in addition to the cost of the actual rental. This was not expressed in advance by Kayak or "Hertz", what if we were not prepared to spend an additional $600, on top of vacation expenses?! The charges on my card were not even from Hertz, instead they were from Lifestyle Motors Ltd. What exactly is that? I selected Hertz because it was a name that I recognized & trusted but somehow ended up renting through a shady company with inept employees who have no idea what customer service is. Disappointed & disgusted.Reviewed 16 Jul. 2016

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8.4

Great valuePros:Pickup and drop off were quickCons:The depositReviewed 25 Nov. 2016

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10.0

Fantastic servicePros:The company and staff really went out of their way to help me out. I was with a large group and had three vehicles and they went the distance to assist me in whatever I needed. Above and beyond service.Cons:There was a miscommunication about my initial rental plans - I could have solved it with an email, but it didn't occur to me as I had other things on my mind. In the end it was sorted out on my arrival and even ended up saving me money.Reviewed 5 Feb. 2017

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2.0

This place should be closedPros:NothingCons:My flight got in at 1015 , it was noted to them I'm getting in at that time, their office said their business hours were 8am-11pm my brother got to the airport at 930 and no one answered the phone they have there to reach their office 2 other customers were there as well and said they were having the same problem, we went to the office which is located 3 min away from airport and they were closed we had to get cars from enterprise , I called the next day and they were really rudeReviewed 28 Sep. 2016

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• What is the most popular hire car from Hertz at Port of Spain Piarco Intl Airport?

  Intermediate (Hyundai Accent or similar) is the most frequently booked hire car type from Hertz at Port of Spain Piarco Intl Airport.

• Where can I find Hertz hire cars at Port of Spain Piarco Intl Airport?

  Ttpost National Mail Center is the closest Hertz hire car location to Port of Spain Piarco Intl Airport. The telephone number for this location is +1 868 669 6239.

• Does Hertz offer shuttle or airport pick-up services from Port of Spain Piarco Intl Airport (POS)?

  Yes