Book Hertz car rentals at San José Tobias Bolanos Intl Airport

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Traveller rating

Excellent

18140

Good

6416

Okay

6224

Mediocre

12172

Poor

1122

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pick up the carfriendly staff

car was cleangreat experience

rented a carcustomer service

car availablecredit card

pick up and dropnever rent

wrong locationcar was dirty

location was closed

10.0

Last minute rental and agent was quick and informative.Reviewed 12 Aug. 2022

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2.0

I canceled my car rental because Hertz said they could not guarantee the van that I had rented. I prepaid them in April and they kept $50.00 of mine for canceling. I will never do business with Hertz again.Reviewed 11 Aug. 2022

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10.0

My entire rental experience, from staff to driving from Seattle to Redding was amazing 👏Reviewed 11 Aug. 2022

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2.0

This was the worst rental experience I have ever had by far! The website let us book our rental for when we needed it…the day of our initial start to our travels we got a call from the company saying that the facility would be closed by the time we got in and that we wouldn’t be able to pick up our car. After being transferred to customer service/being on the phone for over an hour and being told it would be an extra ~$900, we tried to see what other avenues we could go down…finally the facility agreed to carry our reservation over to the next day. WELL. Next day comes around and they gave our reservation away, because they “don’t hold reservations.” Mind you, we don’t have transportation, have multiple bags, and are traveling with a 1 month old. The facility was finally able to get us a car but not without attitude from staff because they had to drive elsewhere to get it. The car was very cramped and given to us on 42% of a charge granted it was just returned, but nonetheless another inconvenience to our rental experience. We looked up our reservation to see if we could possibly take it to a different location for drop-off (we couldn’t) and the car we did end up getting wasn’t even tied to our reservation…it was the original car we were supposed to get…hoping this was taken care of in their system and glad it didn’t cause us anymore issues. Luckily, drop-off was a little smoother. Anyways. Do NOT recommend. The encounter was with Hurtz. 6609 Mira Mesa Blvd. San Diego, CA.Reviewed 11 Aug. 2022

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6.0

The rental car was fine, the location was short staffed and turning away customers who had booked within the past 24-36 hoursdue to rental shortages. I had to wait over an hour past my scheduled pickup time which delayed my arrival at my final destination, but there were others who had been waiting since the day before because of unavailable cars. The staff was friendly and appeared to be doing all they could to get people on the road, but I feel like Hertz could use a better booking system, especially with third party rentals.Reviewed 11 Aug. 2022

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10.0

Pick up and drop off were quick and easy! The car was reliable and great for a longish trip. No complaints here!Reviewed 11 Aug. 2022

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10.0

Maria was very personable and knowledgeable, an asset to Hertz. I will use Hertz in the future based on Maria's customer service.Reviewed 11 Aug. 2022

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2.0

Do not rent a car from here. They had no cars available and did nothing to help us. We walked across the street to Budget and Avis, both said this happens on a daily basis. Avis gets up to 10 people a day who booked with Hertz and we’re told no cars were available. Avoid at all costs. Do not be fooled by the cheaper price,Reviewed 11 Aug. 2022

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8.0

What I did not like: -Waiting ~3 hours before I finally got a car (no cars available when I arrived) -It seemed that customers that came in later got their cars earlier because they were more insolent at expressing their irritation. What I did like: -When I finally got a car, it was a very good one, for no extra charge -Could drop it off at the airportReviewed 11 Aug. 2022

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2.0

Pickup/ drop off, still waiting for response from the teamReviewed 11 Aug. 2022

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4.0

Car was ok after you figured out the radio, I would never buy this model just based on the our experience. The car only came with one key and that key only started the car sometimes when you put it one inch from the start button. It said low battery , I bought and put in a new battery and it was no better.Reviewed 11 Aug. 2022

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10.0

kind associates with very clean and tidy car.Reviewed 11 Aug. 2022

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• 4.6 /10Economy Rent a Car Hire Cars at SYQ

• Where can I find Hertz hire cars at San José Tobias Bolanos Intl Airport?

  Paseo Colon & Calle 38 Street is the closest Hertz hire car location to San José Tobias Bolanos Intl Airport. The telephone number for this location is +506 2221 1818.

• Does Hertz offer shuttle or airport pick-up services from San José Tobias Bolanos Intl Airport (SYQ)?

  No (according to our data)