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DoubleTree by Hilton New Orleans Airport

2150 Veterans Memorial Boulevard, Kenner, LA 70062, United States
+1 504 467 3111


Overall guest ratings

7.9/10 Good
based on 475 reviews

Review highlights

  • 9.6
  • 9.3
  • 6.0
  • 5.8

Good to know

  • Friendly service
  • Great desserts & fruits
  • Good access to airport


    show all


    The Doubletree Hotel New Orleans Airport, conveniently located in suburban New Orleans just off I-10, offers full service hotel accommodations only two miles from Louis Armstrong New Orleans International Airport (MSY) and minutes from the French Quarter and downtown New Orleans. We provide complimentary 24-hour airport shuttle service for hotel guests. Our tastefully-appointed and spacious guest rooms, suites and executive accommodations offer a long list of amenities and conveniences like pampering bath amenities, generous work surfaces, luxurious Sweet Dreams® bedding and complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests also have full use of hotel amenities including: * A sparkling outdoor pool * A 24-hour Fitness Center * Plentiful, free on-site parking * Concierge services * Extended in room dining hours After business or before a night in the Big Easy, relax with friends or associates at our inviting Lobby Lounge, On the Rocks. Dine in with us at our casual, Creole/American bistro-style restaurant, River City Creole Grille, serving freshly prepared standards and regional favorites for breakfast, lunch and dinner daily. And don’t forget to start the day right with our extensive Doubletree Breakfast buffet. Our airport hotel has 12,000 SF of flexible meeting spaces and banquet facilities to accommodate up to 450 for your next important New Orleans area meeting, convention or group event. Our Kenner location is convenient to Port Fourchon and close to Louisiana corporate offices like Union Carbide, DOW Chemical, Dupont, Cytec, Marathon Oil, Shell, Monsanto, BP, Noble Corp. and Astra Zeneca. State-of-the-art audio/visual and connectivity solutions, a 24-hour Business Center, creative catering services and a professional meeting and banquet staff will support and flawlessly execute your next successful business conference, training seminar, reception or gala social event. We're also convenient to New Orleans attractions like the French Quarter, Bourbon Street, the Superdome, Historic Rivertown, National World War II Museum and more. Whether business, vacation, or romantic getaway brings you to the New Orleans area, our courteous and caring hotel staff looks forward to welcoming you to Louisiana with our signature, warm Doubletree Chocolate Chip Cookie at check-in.

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    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Express check out
    • Coffee shop
    • Long-term parking (surcharge)
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    Guest reviews

    Overall rating

    7.9 Good
    based on 475 reviews
    • 9.6 "Excellent pool."
    • 9.3 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "Easily accessible by car, said 100%."
    • 8.8 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.6 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      10.0 "100% were happy with the price."
    • 6.0 "Rooms are ok."
      5.0 "50% thought the minibar was ok."
    • 5.8 "Average comfort."
    • 5.0 "Internet is average."
    • 3.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    based on 185 reviews
    • 9.4 "Excellent pool."
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 7.6 "High value."
    • 6.1 "Average comfort."
    • 5.9 "Rooms are ok."
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    Overall rating

    8.2 Excellent
    based on 185 reviews
    • 9.2 "World class service."
      9.4 "94% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 5.8 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 66 reviews
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.9 "Good cleanliness."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.0 "Rooms are ok."

    Overall rating

    7.1 Good
    based on 38 reviews
    • 8.9 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 6.0 "Rooms are ok."
    • 5.6 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great desserts & fruits"
    "Good access to airport"
    data provided by TrustYou