Tivoli Avenida Liberdade Lisboa

Pros: After complaining we were upgraded

Cons: Hotel Checking was ok, our car was taken by the valet took our car keys and luggage. We booked a deluxe courtyard view room. Once checking was over, it took o about 10 minutes to check in and there...

Pros: The swimming pool area, Sky Bar and breakfast dining room are beautiful.

Cons: Given the expense I expected the room size and facilities to be better.

Pros: Room was newly renovated and location is a 5 minute walk to the main center of town. Metro stop a couple hundred meters out the front door.

Cons: Gym facility along with much of the hotel was under renovation. No mention of this at booking. Important as gym was a selling point for us. Only two elevators were in operation. Might not ...

Cons: When we (group of six people) book with paid in full and check in to hotel, we DID NOT know that we have to pay the taxes 2 euros per day and the person help to check in did not mention that either. After we signed our name on the card which we DID NOT see the taxes 2 euros per day on the card, but when we check out someone put that taxes 2 euros per day on the card afterward. THAT IS NOT RIGHT. IT IS THE MATTER OF PRINCIPLE. They can put any amount on the card after we signed. We REFUSED to pay the taxes. I hope that the hotel do not charge us.

Pros: Clean and location

Cons: Staff is ok, but the so called lady executive mgr was not friendly and not try to solve problems. She did not try to make a six dollar error on a 3 nite stay. She said that mistake had to make by their executive DIRECTOR . That six dollar had to charge when we check out( they did not tell us when we checked in. And our was a PREPAID stay). The washing sink basin was made of kind of soft pastic( in a 4, 5 star hotel ??).