Radisson Blu Edwardian Grafton Hotel

Cramped

conference hotel with tiny hallways, bad views. Did not feel luxurious. Overpriced

Location is great and rooms are quite large and clean. Also quite reasonably priced.

The rooms are a bit noisy. They need to replace the windows which do not close very well so you hear all the noise from outside. Staff could be more courteous.

location was excellent, had an appointment at the uclh hospital. Service from staff at front desk, valet parking and room service was very good indeed.

Negatives are although we arrived later than planned and had wanted to order hot food, when we called at 10.55pm we were told hot food was finished! The advertised finish time is 11.00pm in room service info, I know it is only five minutes but when you have travelled 5 hours and did order before the end time, bit frustrating.The stay to be honest was spoilt by very slow and unmotivated restaurant staff, No welcome from staff in restaurant, had to wait by a table whilst he took all the cutlery off a fully layed table next to our table, why not just seat us on the table that was already layed??!! Did not expect a hotel as this to be unprofessional at all.I expected better for breakfast than the experiance we had,being hoteliers ourselves.

It was a business trip so only slept there but breakfast was lovely. Excellent location too!

Excellent service. Great breakfast.

The room was spacious, comfortable and very clean.

The TV was dated and had a very limited number of channels.

We were upgraded to a suite, which was wonderful. The staff were very helpful and the location is excellent.