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2.0
I still don't know if I was charged 2 times for the car there was an issue with the dates and the provider with original request to rent the car. The site changed the dates to dates that didn't work with my trip. Then we changed it but I never received a credit from the original order.Reviewed 10 Aug. 2022
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2.0
This comapany is heavy on pushing collision damage waiver. This is the first time ever, ever, in which the representative asked to see my insurance card showing I had full coverage. Then still kept pushing Collison damage waiver. They also worded i to make it seem as if you cant get the rentla without ut. Unfortunately, I only realized after that my credit card also covered Collison damage waiver and could havecompletely declined it. Crooks!Reviewed 8 Aug. 2022
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4.0
I filled the gas tank up at the gas station across the street, however I was still charged for gas upon returning the vehicle, When I picked up the car, I heard another customer complaining about the same thing. They seem to be running a scan and saying that the cars are going out with 18.8 gallons of guess and coming back with 17.Reviewed 4 Aug. 2022
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10.0
Good seviceReviewed 4 Aug. 2022
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2.0
The car selection was awful. I would not recommend renting from Payless. We’re not picky but we looked at 6 different cars, all were filthy and smelled of cigarettes. We settled on a terrible VW Passat with 106K miles, that looked like a child had painted the number four different times. On the upside the staff was friendly enough.Reviewed 3 Aug. 2022
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4.0
I picked up the car for a weekend and after driving it, the steering was screwed up, warning lights were coming on, oil change needed. I called and they said they’d bring a new car and it took over 12 hours to get it. The new car was better, but overall, rough experience.Reviewed 1 Aug. 2022
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8.0
The correspondence could have been a bit better. Price seemed exceptionally high.Reviewed 1 Aug. 2022
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2.0
I was denied the rental because we didn’t prepay even though your website site book now and pay later after arguing me and my father left and went to another rental place where we were treated excellent! We are in the process of reporting our experience to the proper authorities here in Mexico! I advise you to remove this company from your booking site as they reflect poorly on your site.Reviewed 31 Jul. 2022
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2.0
I was charged extra fees and I don't. Know how to talk to anyone to Fix it.Reviewed 30 Jul. 2022
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8.0
Changed the car 3 times.Reviewed 29 Jul. 2022
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4.0
The airport tax should have been well stipulated and not part of the fine print. My car price doubled by the time I was finished. The reservation person was exceptionally nice.Reviewed 29 Jul. 2022
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10.0
They made the drop off really easy. It was after hours. I took it to I municipal parking lot, dropped off the car, walked two blocks, dropped off the keys in the mailbox, easy Peezy!! They were very helpful on the phone and answered all of my questionsReviewed 28 Jul. 2022
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