Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0
Cons: I was surprised with an added $88 when I dropped off my car. I thought I had fully paid through Kayak
review from
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2.0
Pros: Pickup a disaster, paid for an upgrade I never got , put in a can on wheels. Treated unfairly I think because booked online, they just didn’t care at all- no more Hertz.
Cons: Whole experience.
review from
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7.2
Pros: Unlimited mileage through online provider.
Cons: Having to wade through wet snow to get to my vehicle. Receiving a European car that would not start unless I stepped on the brake. Was not told about this by agent and had to make phone call to resolve the problem.
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10.0
Excellent
Pros: The service, the price, and the vehicle were awesome.
Cons: Nothing
review from
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10.0
Great service
Pros: The agent spontaneously apologized for no USB port in the car - hardly his fault- and provided a 12V plug in USB for us. Great pick up and great drop off.
review from
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10.0
Great staff!
Pros: The staff were so welcoming, pleasant and helpful!
review from
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10.0
Prince George to Jasper in a Hertz Grand Cherokee
Pros: The Hertz rep suggested I try Jeep's flagship and sweetened the offer with a big discount. I was not disappointed. The vehicle did everything we asked of it with aplomb! Hertz at Prince George airport is super convenient at literally 100 steps from flight arrivals! Try that at Heathrow!
Cons: One of the rear seatbelts was difficult to disconnect. Clearly not a Hertz issue though we eventually worked out how to disconnect it (tilt the rear seat forward to provide extra clearance).
review from
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10.0
Excellent
Pros: The service, the price, and the vehicle were awesome.
Cons: Nothing
review from
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10.0
Great service
Pros: The agent spontaneously apologized for no USB port in the car - hardly his fault- and provided a 12V plug in USB for us. Great pick up and great drop off.
review from
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10.0
Great staff!
Pros: The staff were so welcoming, pleasant and helpful!
review from
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10.0
Prince George to Jasper in a Hertz Grand Cherokee
Pros: The Hertz rep suggested I try Jeep's flagship and sweetened the offer with a big discount. I was not disappointed. The vehicle did everything we asked of it with aplomb! Hertz at Prince George airport is super convenient at literally 100 steps from flight arrivals! Try that at Heathrow!
Cons: One of the rear seatbelts was difficult to disconnect. Clearly not a Hertz issue though we eventually worked out how to disconnect it (tilt the rear seat forward to provide extra clearance).
review from
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6.0
Cons: I was surprised with an added $88 when I dropped off my car. I thought I had fully paid through Kayak
review from
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2.0
Pros: Pickup a disaster, paid for an upgrade I never got , put in a can on wheels. Treated unfairly I think because booked online, they just didn’t care at all- no more Hertz.
Cons: Whole experience.
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