Car hire in S Grove Ave/ Merrill Ave (Ontario)

Driver's age: 26-65

Thu 23/5

Thu 30/5

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Mini

Economy

Compact

Intermediate

Standard

Full-size

Luxury

People mover

Passenger van

SUV

Commercial

Pick-up truck

Hertz

6.7

Okay

95 reviews

Best rated

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

6.8

2 locations in S Grove Ave/ Merrill Ave

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Locations in S Grove Ave/ Merrill Ave (Ontario)

2550 S Archibald Ave

+1 909 937 3909

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00

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4295 E Jurupa Ste#103b

+1 909 937 3909

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

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Reviews

10.0 Wonderful

Dec 2021

The vehicle was excellent. I was amazed by the mileage I got from a full-size suv.

4.0 Mediocre

May 2021

Pros:

Nice car

Cons:

Terrible pickup and drop off. Had to cab to offsite location for $25. Had to return car to airport after arriving back at offsite location and was charged another $10.70 in airport fees. Tried to call offsite location but phone was not working. Called 11 times before getting through

10.0 Wonderful

May 2021

Pros:

After our excellent experience at this rental agency, we will continue to book here whenever we fly in to Ontario airport. In addition to providing efficient and professional customer service, the staff was exceptionally friendly and helpful. The car was clean and well-maintained. Rental cost was considerably cheaper than the on Airport location. I will definitely recommend the staff to my family and friends. Very pleased with the complimentary drop-off service back to the airport after returning the car.

Cons:

I booked at this agency thinking it was on Airport. However, It’s only 2 miles away and once we got there, the level of customer service and friendliness of the staff was totally worth the minor inconvenience. One customer arrived after us and said that it was a $15 cab ride including tip from the airport.

4.0 Mediocre

Mar 2021

Pros:

I did not like it at all. It was a fiasco. The staff seemed to be helpful, but then again they were not. I rented a car at the Ontario airport, or so I thought, because that was the location I put in my search, and that is the location that came up. It turned out that the actual rental lot was some 2+ miles from the airport rental location, with NO shuttle bus service. The lady at Ontario was able to assign me a car out of the airport lot, but told me that she could not modify the return location. I would have to return the car to the Jurupa location, or I pay another $70 something dollars. Once I dropped the car at the Jurupa lot, I would then have to hire a taxi or another cab to get to the airport itself, since there is no public transportation or shuttle between the two places--so why did I not just pay for the $70 difference? the lady told me at the counter. After I picked up a car at the airport, I drove to the Jurupa street lot, talked to the other staff person there, he typed something in the computer and said that he had modified my reservation: I could return the car to the airport lot, and told me that my fee was waived. But that was not so. When I returned the car to the airport lot today, there was no trace of the change of reservation and no waiving of the fees.

Cons:

The first car I was assigned had only half the plate--the other half was broken off--and the front seat was stuck in the most forward position, so the passenger's legs would not fit. The second car--an intermediate--was just passable, had 50,000 miles on it, and no floormats.

2.0 Poor

Dec 2020

Pros:

Nothing about dealing with them was pleasant

Cons:

Drop box for keys for dropping off after hours

6.8 Okay

Oct 2020

Cons:

The car smelled, as if a previous driver had been smoking in the vehicle, and it wasn’t throughly cleaned.

Enterprise Rent-A-Car

7.9

Good

No reviews available

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

8.2

Value for money

8.0

One location in S Grove Ave/ Merrill Ave

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Locations in S Grove Ave/ Merrill Ave (Ontario)

12483 Bellegrave Ave

+1 909 218 3763

Monday	08:00 - 17:0013:00 - 17:00
Tuesday	08:00 - 17:0013:00 - 17:00
Wednesday	13:00 - 17:0008:00 - 17:00
Thursday	13:00 - 17:0008:00 - 17:00
Friday	08:00 - 17:0013:00 - 17:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00