Passenger van |
Premium |
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34 locations in Sao Paulo
Locations in Sao Paulo
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Reviews
10.0 Wonderful
Sept 2023
4 locations in Sao Paulo
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Reviews
2.0 Poor
July 2017
Pros:
NothingCons:
I didn't take the car because Avis wanted to charge my credit card with a $3000 security deposit/ I never heard of such a thing. I had to rent a car from another company which did not have such a policy.9.2 Wonderful
Feb 2017
Pros:
dropoff. car.Cons:
pickup7.2 Good
Jan 2017
Cons:
the insurance you sold us on line wasn't recognized in Brazil and became a headache for us. It was easily refunded but dealing with Brazil on last minute charges not fun- otherwise all good.28 locations in Sao Paulo
Locations in Sao Paulo
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6.8 Okay
Dec 2019
Pros:
Service rendered by ths staff OK however I had a recent experience with no extra fee for dropping-off in a different store than pick-up and HERTZ does charge you for dropping off in a different address in the same city. I think this could be reviewedCons:
see above. + a little more cheap fees, though I understand the high season.8.0 Very Good
May 2018
Cons:
When I arrived at the pick up location they’ve said that they didn’t received such confirmation number from KAYAK and that they don’t work with those kind of car “Standard - Chrysler 200 or similar”. I’ve called to Hertz customer service and they found my confirmation number. However the attendant that was in my front said that she had no car to give to me.. well after a hour they decided to give to me a SUV Duster. I have to say that after all the manage was very polite. They convinced me to book directly with them from the next time.8.4 Very Good
Apr 2017
Cons:
O acesso a loja hertz de congonhas está muito complicado devido a obra em frente a loja36 locations in Sao Paulo
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8.0 Very Good
Feb 2021
Pros:
BetterCons:
Good9.6 Wonderful
Dec 2020
Pros:
Staff was friendly and quick to do the formalities. The drop was super smooth as well and we were done in minutes6.0 Okay
Mar 2017
Pros:
Car was fineCons:
They charged my $60 more at the counter plus a $350 deposit because i am a foreigner4 locations in Sao Paulo
4 locations in Sao Paulo
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8.0 Very Good
Sept 2017
Pros:
Good service. The staff was very friendly. It was easy the entire processs ( to get and return the car).Cons:
The car had a child lock and did not open from inside. All the time I had to wait someone open the door from the outside.3.6 Poor
Aug 2017
Pros:
I never had a bad experience like this we a car rental. Nothing good to sayCons:
Our flight was delayed half an hour. When we got to the airport, we were still within the one hour limit before they could cancel ou resevation (this policy was not displayed anywhere on the website or mentioned to us during the booking) but there were no shuttle to pick us up. I called their call center on an international charge and they said they canceled the reservation and could not guarantee the SUV we reserved or the rate. When we got to their location by shuttle, about half an hour later, they didn't have the car we booked though they gave us a bigger car but no air conditioning and the USB ports did not work. Just a nightmare we endure for a few days until we decided to drive all the way back there to switch cars. No discounts for the inconvenience. The people were nice but made us feel like they were doing us a favor to give us a bigger car to fit our bags when we could have fit everything in the SUV3 locations in Sao Paulo
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2.0 Poor
Oct 2023
6.0 Okay
Mar 2023
2.0 Poor
Mar 2023
2.0 Poor
July 2022
2.0 Poor
Apr 2022
3.2 Poor
Jan 2018
Pros:
Nada.Cons:
Limpeza do carro, Preço, Instalações e Atendimento28 locations in Sao Paulo
Locations in Sao Paulo
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Reviews
2.0 Poor
Jan 2022
64 locations in Sao Paulo
Locations in Sao Paulo
R Helena, 260, Vila Olímpia
+55 800 979 2020