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10.0
The host who helped us was very friendly and helped us purchase toll passes ahead of time.Reviewed 16 Aug. 2022
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10.0
NothingReviewed 19 Jul. 2022
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8.0
Sixt website is awful. Very user-unfriendly.Reviewed 8 Jul. 2022
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10.0
It was a great choice.Reviewed 7 Jul. 2022
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2.0
Staff was lazy. Did not explain features and return after hours was very difficult to figure out. Charged for fill up after I filled it up 100 yards away. Felt cheated.Reviewed 17 Jun. 2022
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2.0
The person at the service desk at Copenhagen Airport Sixt rental, Sebastian, was very friendly and helpful. The fact that we weren't offered the choice of automatic and manual on Kayak's website, kind of created a bit of confusion when picking up the car. But he was able to take care of everything, but at a higher rate. So anybody renting on a 3rd party website should be careful. However, the worst experience was when returning the car, they charged me for a damage that was there already. I had taken a photo/video when picking up the car like Sebastian suggested, but after 2-3 weeks of waiting for a response to the complain I had lodged with customer service, I received no response. Renter beware, be sure to document the damage and probably bring it up at the service desk. No one accompanied us to get the car, so we weren't able to show that there was prior damage to the car already.Reviewed 13 Jun. 2022
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7.9
Had no problems with vehicle. When I went to the airport to drop off the car, there was no one there. I found a box to drop the keys off, but I don't recall receiving any instructions regarding this.Reviewed 17 Oct. 2021
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4.4
Pros:The staff was helpfull even though our reservation was booked incorrectly.Cons:The website could specify Danish resident fees different from tourist s.Reviewed 26 Dec. 2019
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4.4
Cons:Rep who checked in was horrible. 8 times I told him that I had Ins coverage with my credit card benefits. Each time he refused and charged me anyway. At one time he said the res wasn’t theirs, other time he said I could leave. Unbelievably poor service and misleading info. Please report this guy to execs... he needs to go or be retrained. I would go with a different co.Reviewed 9 Oct. 2019
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6.8
Confusion at pickupPros:Car that we got at the end was great. Return was smooth and quick.Cons:Confusion, misinformation first day and no car for winter conditions in Sweden, no money back. I had to call Sixt headquarter to sort it out. Car was provided next day. Maybe I should inform to get car with winter tires, although all other rentals I asked had them as standard. My problem is the communication at the branch. Next time I will go with a different car rental.Reviewed 9 Jan. 2019
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2.0
Cons:If y heave only debit card whit money for guarantie mie give me the car. Last years Avis give me stiu seame card.Reviewed 11 Oct. 2018
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5.6
Cons:We’ve rented cars for over 40 years. When dropping off this car the agent insisted on charging us for a scratch that we could barely detect. It was under the rear door, not even visible when the door was closed. It looked like dirt. We’ve never been charged for damage like this before. It felt like an assault. I still can’t believe the agent insisted we be chargedReviewed 27 Aug. 2018
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