Recent reviews
- All reviews
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- Negative
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8.0
Pros: Car was ready for pick up in State College and drop off was easy in Kentucky
Cons: The mileage must have been logged incorrectly at the pick up location because at drop off, it said we had driven over 5,000 miles! Good think we got unlimited miles with the rental!
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2.0
Pros: Nothing
Cons: I went all the way to the airport so they tell me ‘we are out of cars come back tomorrow, and when i asked what will guarantee that i will find one tomorrow he replies “because am telling you” such an unprofessional treatment.
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2.0
Cons: Called me 30 minutes before I needed the car and said they did not have one available.
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7.6
Pros: The agent at pickup was very helpful and friendly, even though I had to wait quite a while as he was the only one there. He was very nice.
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8.0
Pros: This reservation was cancelled due to the Pandemic.
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6.0
Pros: the price
Cons: the service
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9.2
Pros: Excellent car and easy rental
Cons: They didn’t understand the insurances that I bought with Kayak
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10.0
Pros: Good vehicle and service from pickup to dropoff
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9.6
State College University Airport Alamo
Pros: The lady who waitd on us was very friendly and efficient.
Cons: No complaints from us in regards to our dealing with them.
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10.0
Customer service
Pros: I appreciated the fact that when they didn't have the car I reserved and offered a larger- less efficient -car, they gave me a free 1/2 tank of gas.
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2.0
No cars
Cons: There were no cars when we arrived to pick up our car at the scheduled reservation time. The agent had to call people who were late, to bring their cars back. We had to wait 45 minutes. We were not happy in Happy Valley PA :-(
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10.0
Late night drop off
Cons: When I picked up the car I notified 2 different staff members in Philadelphia of existing damages and I took pictures of same. Hoping that the documentation of damage prior to taking possession will be adequate to avoid charges for preexisting damages.
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9.2
Pros: Excellent car and easy rental
Cons: They didn’t understand the insurances that I bought with Kayak
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10.0
Pros: Good vehicle and service from pickup to dropoff
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9.6
State College University Airport Alamo
Pros: The lady who waitd on us was very friendly and efficient.
Cons: No complaints from us in regards to our dealing with them.
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10.0
Customer service
Pros: I appreciated the fact that when they didn't have the car I reserved and offered a larger- less efficient -car, they gave me a free 1/2 tank of gas.
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10.0
Late night drop off
Cons: When I picked up the car I notified 2 different staff members in Philadelphia of existing damages and I took pictures of same. Hoping that the documentation of damage prior to taking possession will be adequate to avoid charges for preexisting damages.
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8.0
Pros: Car was ready for pick up in State College and drop off was easy in Kentucky
Cons: The mileage must have been logged incorrectly at the pick up location because at drop off, it said we had driven over 5,000 miles! Good think we got unlimited miles with the rental!
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7.6
Pros: The agent at pickup was very helpful and friendly, even though I had to wait quite a while as he was the only one there. He was very nice.
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8.0
Pros: This reservation was cancelled due to the Pandemic.
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2.0
Pros: Nothing
Cons: I went all the way to the airport so they tell me ‘we are out of cars come back tomorrow, and when i asked what will guarantee that i will find one tomorrow he replies “because am telling you” such an unprofessional treatment.
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2.0
Cons: Called me 30 minutes before I needed the car and said they did not have one available.
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6.0
Pros: the price
Cons: the service
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2.0
No cars
Cons: There were no cars when we arrived to pick up our car at the scheduled reservation time. The agent had to call people who were late, to bring their cars back. We had to wait 45 minutes. We were not happy in Happy Valley PA :-(
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